How do I get data back on a game that isn’t installed

I understand, what you can try here is to play a new game for a few hours while the game is in offline mode first. You can set this by doing the steps below.

Press the Xbox button  on your controller to open the guide.

Select Settings > General > Network settings.

Select Go offline.

After that, exit the game then log out from your account. Turn off the console for a few minutes, and turn it on again. Do the steps below to set it to online mode.

Press the Xbox button  on your controller to open the guide.

Select Settings > General > Network settings.

Select Go Online.

Try launching the game, the system will try to sync your game progress, but you will need to cancel this one. That way, you are prompted to choose the game data you made offline.

Kindly check first if you have enough sto`1

But it won’t let me install it, it says installation stopped every time I try to

Hi, Michael. My name is Ron, I'm an independent advisor. I will be more than happy to help you

Your game data or game saves are stored in the cloud storage of your profile. Once you reinstall the game and load it up again, the system will try to sync your original game data from your cloud storage.

Kindly check first if you have enough storage for game installation.

If it has enough storage, please do the steps below to sort out the issue.

Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Try setting up a manual DNS setting.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

After setting this up try downloading the game.