How do I get back my x-box acccessiblity on my ms acct page?

Discus and support How do I get back my x-box acccessiblity on my ms acct page? in XBoX Accessibility to solve the problem; X-box accessibility vanished from original ms acct page. Contacted support and reported problem. Ended up having account investigated for possible... Discussion in 'XBoX Accessibility' started by Joe Puryear, Jul 28, 2023.

  1. Joe Puryear
    Joe Puryear Guest

    How do I get back my x-box acccessiblity on my ms acct page?


    X-box accessibility vanished from original ms acct page. Contacted support and reported problem. Ended up having account investigated for possible hacking. Received e-mail stating the hack was verified, the security info changed, and the account would have to be suspended permanently. Have been able to create a new account, but cannot find accessibility to x-box account. How can I get back what was with my original account?

    :)
     
    Joe Puryear, Jul 28, 2023
    #1
  2. Darhyl Amizola Win User

    How do I get My Acct UnLocked

    Hi Donald! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account being locked out.

    Kindly try to follow the workarounds according to Independent Advisor Daniel Nainggolan: https://answers.microsoft.com/en-us...attempts/4a575f26-172e-45d7-8755-a530e792b6e5

    "Your account has been restricted or locked because the system has noticed some unusual activity on your accounts such as entering the wrong password too many times either by you or someone else (a potential intruder). To help protect you from potential fraud, abuse & hackers attacks so, therefore, the system has temporarily locked your account.

    So in this case what you need to fill out is the account reinstatement form to reactivate your account instead of filling out the Account recovery form. Please those 2 forms serve different purposes:

    https://www.microsoft.com/en-us/concern/AccountReinstatement

    This activation process can take up to 24 hours or more depending on how many queries are being handled. Please note, as fellow MS forum users, regarding account issues I won't be able to help you beyond what you can do for yourself in the form.

    In case you want to reach out to MS support you can visit the following channel:

    Visit this link: https://support.microsoft.com/en-us/contactus/ "

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. NorthRiver96418 Win User

    MS Points

    I am tryin to transfer points from my acct to my sons acct.? How do Ido this
  4. Josh-AU Win User

    Child Account

    Hi

    I have the exact same thing happening to me. My son has an iPad and wants to play Minecraft with his friend and he needs an x box account for this. We don't have an x box console.

    1. I created a Microsoft email for him and attached to my family.

    2. I added x box profile to my Microsoft email without any issues

    3. I then tried to add x box to my sons account it asks to accept and type in my (the parent) email account.

    4. I do this, then put in my password

    5. I end up on the "page not found" screen as described above

    Tried the support thing suggest but that too just loops through a chat bot which doesn't help then back to the exact same starting page when you ask to talk to someone.

    Also tried going into my profile to see if I can my Sons xbox profile from there as suggested but I cant work out how to do that
  5. RicardoReyes4 Win User

    Keeping downloaded Games off of xbox360 HDD

    I understand that is how it is currently setup. What I do not understand is ... My Windows 10 xbox acct IS my xbox 360 acct. If the games are available to redownload on a 360 with signing into my xbox acct and I use the exact same acct to set up my windows
    10 xbox app, along with the games being available for both devices ... I should be able to download a compatible version for any device I use my 1 and only acct on, especially since I have already purchased the game title on my xbox acct... How does one do
    that??
  6. Lee Harvey1988 Win User

    Transferring games to a new X Box

    I have damaged mu x box and water has got in to it. Now it wont switch on. If I get a new x box will I be able to transfer my games from my old x box to my new one. Are they backed up anywhere? if I log on with my x box live account will my games be accessible?
    Yeah as far as im aware any digital games you have purchased on your xbox live account will be able to be used on another xbox consoles provided you log in to the same account the games were purchased from they should be ready to install on the new console
    throught the my games and apps page.
Thema:

How do I get back my x-box acccessiblity on my ms acct page?

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