How do I get a refund online?

Hey,

Check this article on how to request a digital purchase refund.

https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund

Hey there,

You can request a refund for a digital good or subscription through the process at this link: https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund

This page will explain how you can request a refund on the web. You'll need some information
such as your purchase confirmation number (on your e-mail receipt), and please note the terms of refunds; some purchases (such as consumable DLC - things like premium in-game currency) may not be refundable.

Thanks RandyAU93. This was helpful although on my receipt/order history there was no option for Request a Refund. Perhaps my purchase isn't eligible for a refund. I checked out another link and found another way to request a refund. It is now under review.
Thanks much.

This page will explain how you can request a refund on the web. You'll need some information
such as your purchase confirmation number (on your e-mail receipt), and please note the terms of refunds; some purchases (such as consumable DLC - things like premium in-game currency) may not be refundable.

Complete the form here:

https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund