How do I get a refund on my account that I did not authorize

Discus and support How do I get a refund on my account that I did not authorize in XBoX on Windows to solve the problem; There are 2 charges on my bank account that I did not authorize 1dbbd103-6bd4-4b32-93c9-0ec0e0fed940 Discussion in 'XBoX on Windows' started by Ricky Gregory, Jun 14, 2025 at 8:13 AM.

  1. Ricky Gregory
    Ricky Gregory Guest

    How do I get a refund on my account that I did not authorize


    There are 2 charges on my bank account that I did not authorize

    :)
     
    Ricky Gregory, Jun 14, 2025 at 8:13 AM
    #1
  2. Wishcatcher Win User

    How do I get a refund for charges I did not authorize?

    Hi,

    I suggest you to call your bank too.

    Regards
  3. JohnnyXeo Win User

    How do I get a refund for charges I did not authorize?

    If you didn't authorize it how did a purchase get made? If it was from someone else I suggest putting a passkey on your account.
  4. XBF Felixx P Win User

    How do I get a refund for charges I did not authorize?

    Hello There
    PsychoticTracer    ,



    Thanks for posting here on the Xbox forums. In order to submit the refund request, visit this link here :

    Request an Xbox digital product refund

    You can always
    contact us here     for further assistance, but all refund requests must go through that form.

    Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further

    questions or concerns feel free to come back to the Xbox forums.

    Happy gaming!

    Felix

    Xbox forums support
  5. choppyseize Win User

    How do I get a refund for charges I did not authorize?

    Hello

    Just fill out the form here

    Keep in mind a certain criteria must be met for refunds and that you may not be eligible depending on how long it's been since the purchase was made.
  6. SeanCV Win User

    My son was persuaded to give someone his mobile number, and subsequent passcode when they purchased in game skins. Are Microsoft able to see the gamer who those skins where delivered to?

    HI

    So Microsoft are saying it has nothing to do with them, even though I did not authorize this payment, and that the skins have gone to a separate person ( not even the account that is getting charged>

    O2 are saying it has nothing to do with them and wont repay the funds.

    I request that you cancel the payment charge to 02 and refund this money.

    Sean
Thema:

How do I get a refund on my account that I did not authorize

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