How do I get a new code for my game card, my code was on my receipt and I lost my receipt....

Hello Jerron,my name is Marvina, I will be happy to help you.

I understand that you are having a problem for obtenero, code for your game card. Here are some steps that you can try:

Contact the seller where I eat the game card. They can be able to provide you with a new code.

Contact the game card manufacturer. They can be able to provide you with a new code.

Try to contact the Xbox support. They can be able to help you an obtenero a new code.

Contact the seller

If you bought the game card in a physical store, you can try to contact the store directly.

You can do it by phone, email or in person. When you get in touch with them, be sure to provide them with the following information:

The name of the store where you bought the game card.

The date you bought the game card
The amount you paid for the game card
The description of the game card
Contact the manufacturer

If you bought the game card online, you can try to contact the manufacturer directly. You can do it by phone, email or on the manufacturer's website.

When you get in touch with them, be sure to provide them with the following information:

The name of the game card manufacturer
The serial number of the game card
The date you bought the game card
The amount you paid for the game card

I hope I have answered your question correctly, I wish you a Merry Christmas.

Sincerely,
Marvina

Hi, my son was given a gift card for his. Birthday for a value of £25. I carefully took off the strip but it also took off the code number. How do I get a new code for that card please? We have the receipt and bar code number. Thanks John

As I stated in the original post, there was no codes on the receipt and the only card in my game that had a code was the 14 day Xbox Live trial. I have yet to receive an email if that's how they are doing it.

I bout a digital card code from dollar general. the code was printed on a receipt. I thought it was a scratch off card and put it in my sons stocking for Christmas. 2 cards actually on the same receipt.

Hello...

I think I lost 100USD for MS...So basically I scratched too hard the code on my gift card, and in the process I lost 3 letters of my code. I don’t have the receipt anymore and just the Activation Receipt.

I always thought the activation receipt was the important one, turns out that receipt is useless.

I contact the place where I bought and they can’t find my receipt. I contacted Microsoft, and they can’t do anything without the receipt.

I just want to check if the community knows a way to help me..

If not at least I wish to give you all an alert, ALWAYS save the receipt, the real receipt, and not the useless activation receipt. Also if you are given this as a gift to someone, scan the receipt and save it for later, if needed.

Hello,

Really sorry to hear about your issue.

Retailer Printed code on Receipt Scenario

Your best option would have been the retailer for them to reprint the code. I understand you said they were unable to find the receipt but personally I would ask them again for further assistance otherwise you are going to have to spend long long time trying
to guess the missing digits

Physical Xbox Gift Card Scenario

If you purchased an physical Xbox gift card from the store then the retailer is unable to help you in anyway as they cannot see the code you purchased.

At the bottom Left/Right i believe there is a code which is unique to that gift card. I would suggest contacting Xbox Support again and see if they can help you with this information.

I have never bought an physical card for years but previously they did have some number, sorry if this isn't the case anymore.

Regards

PGTiPs