How do I get a controller repaired?

Hey there Firestarter 496,

You'll actually need to register the console first. Once you've done that you'll have the option to "Repair an accessory" for which you can do the controller. Let us know if you're having any issues!

I dont have the site on hand, but there is a site through Xbox to register your Xbox/Controller.

But all you should have to do is contact Xbox Support and request to replace or repair your controller, they should be able to help you and provide all the information you need.

On a side note, you could bring your controller possibly to a third party such as Best Buy Geeksquad or something around those lines to be fixed.

Or you could repair it yourself (will void any applicable warranty on said controller)

But that is all up to you bud.

Hi, sincerely I don't know how do you use your controller. So, its hard to tell you what happened exactly

If your controller is on warranty the best option is ask a replacement controller.

If not, the best option is get the controller repaired in the closest authorized retailer / electronic repair shop or where original parts are used

Thanks for letting us know, Gringi1310!

So we can make sure to get you the best information, can you reply to this thread with some additional details on what you're seeing?

1. What are you trying to do when you get that error, specifically?

2. Is your console using a wired or wireless connection?

3. So we don't retrace anything you've already tried, what specific steps have you attempted to resolve this before posting here?

So there is no way to repair a broken controller out of warranty, all I can do online is buy a replacement for $70...

How did other people mail in their controllers for repair?