How do I get a code for xbox on Microsoft

Hi Josh! I'm more than happy to help you out!

May I ask which code were you referring to? Could you please give me more details about your inquiry with the codes please?

Kind regards,
Stephanie

Hello Christian,

It wasn't Xbox that the subscription was through but an app I used on my phone, so I believe that it would be under pc and accessories. you wouldn't by any chance know how to contact them would you?

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

Sorry to hear about those unauthorized charges on your card. If it came from your account then you must first secure it to prevent further unauthorized charges from coming through. You can prevent it by resetting your password.

Sign in to the Security page with your Microsoft account, and then select Change my password.

Sign in

You may be asked to verify your identity by entering your password or a security code we’ll send to your alternative email or phone number.

Enter your current password.

Create a new password, re-enter to confirm, and then select Save.

Once you've made the change, you'll receive a notification at your existing account email address or phone number. This is a precaution in case someone else made the change. If that happens, you can cancel the change by following the instructions in the notification.

Lastly, To get in touch with Support, use this link.

https://support.xbox.com/en-PH/contact-us

(The link is in English)

I hope this helps.

Best Regards,

Christian.

Hi there Cameo, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

In this situation, it will be necessary for you to contact the Xbox Support team ( https://support.xbox.com/contact-us ) directly to obtain a replacement code, as the one you have is damaged and therefore it is unreadable, as you mentioned.

Please be aware that this is a public community forum, and we are fellow gamers trying to assist and guide other players. We don't have access to any accounts and don't have the ability to provide replacement codes.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

If you bought it in a store, then you'd need to return it to that store for an exchange...however, if the code isn't valid because of something the purchaser/parent did, the store may not be willing to exchange it