How do I fix "you cannot play online multiplayer because of how you account is set up"

Discus and support How do I fix "you cannot play online multiplayer because of how you account is set up" in XBoX Games and Apps to solve the problem; How do I fix "you cannot play online multiplayer because of how your Microsoft account is set up" Ive tryd everything I've restarted my Xbox,... Discussion in 'XBoX Games and Apps' started by Bomba1347, Dec 17, 2023.

  1. Bomba1347
    Bomba1347 Guest

    How do I fix "you cannot play online multiplayer because of how you account is set up"


    How do I fix "you cannot play online multiplayer because of how your Microsoft account is set up"

    Ive tryd everything I've restarted my Xbox, uninstall then reinstall, I've done all of the family and privacy settings but nothing works even on different accounts is says the same thing. I've been trying for hours and nothing works please help

    :)
     
    Bomba1347, Dec 17, 2023
    #1
  2. The_Last_DJ Win User

    How do I fix "you cannot play online multiplayer because of how you account is set up"

    Hello Bomba1347! I'm Kris and I'd be happy to help you with your question.

    Sorry to hear you are having issues. Is this just certain games or all games?
  3. Sophia Kotopka Win User

    Xbox live gold problem.

    It says this when I try to play online, “you cannot play online multiplayer because of how your Microsoft account is set up”
  4. MorrisBoren Win User

    Minecraft Windows 10 edition can't play multiplayer!

    It didnt help, the message that comes up is "you cannot play online multiplayer because of how your account is set up"
  5. PalmettoBling Win User

    You cannot play online multiplayer because of how your account is set up

    I see this might be a mobile device? I just tested on my Android and my instructions still stand there, but I'm not certain if it's different on an iOS device? Just let me know!
  6. PalmettoBling Win User

    You cannot play online multiplayer because of how your account is set up

    This link will take you to your Xbox account's Settings page. Make sure you're signed in with the Microsoft Account that you're trying to play
    Minecraft with, and the tab on the left you're looking for is "Privacy & Online Safety". On that page, there are three tabs:

    Under Privacy you'll need "You can communicate outside of Xbox Live with voice and text".

    Under Xbox One/Windows 10 Online Safety you'll need to allow "You can play with people outside of Xbox Live", "You can create and join clubs", and "You can join multiplayer games".

    Check that those are set correctly. If not, set and test, then let us know.

    If you can't get to that page, or you're having issues or questions, let me know. I just walked through doing it on my computer and it should be up to date.

    I hope this helps get you up and running!
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How do I fix "you cannot play online multiplayer because of how you account is set up"

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