How do I fix roblox player crashing because of some error called "harddiskvolume3" ???

Hi Unemployed,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues when playing with Roblox. The harddiskvolume3 is not an error message but rather just an identification of your hard drive.

Once of the most effective way to fix system errors on your PC is to make sure that you have the latest important updates installed. Please check if you have pending Windows update:

1. Right-click the Start menu.

2. Select Settings.

3. In the Windows Update window, select the Check for updates button.

After the update, try running Roblox Again.

If you're still having issues, kindly follow all the steps from this official Roblox article about General Desktop Roblox Issues:

https://en.help.roblox.com/hc/articles/20331287...

If you've done all the possible troubleshooting steps but you're still having issues with this specific game, I would recommend that you submit a support ticket directly to the developers of the game. By doing this, we can be sure that your case will be logged, attended and monitored accordingly. Please use this link:

https://www.roblox.com/support

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Regards,

Alvaro

1. Apply Some Basic Fixes

Begin troubleshooting the issue by applying these basic fixes, which may stop Roblox from crashing right away:

Whitelist Roblox in Windows Defender (See how to allow apps through Windows Defender). Also, temporarily turn off third-party antivirus software.

Turn off any anti-cheat software you use, even those that aren't directly related to Roblox.

Disable other programs running in parallel with Roblox to ensure the system don't crash due to a lack of resources.

Run Roblox as administrator to give Roblox a higher priority, which can prevent the game from crashing.

2. Use the Microsoft Store App Until the Issue Is Resolved

Roblox users have reported that the error under discussion only affects those who attempt to join Roblox experiences from the web, not Roblox's Microsoft Store app. Because of this, if you have encountered a crash when joining an experience through the Roblox website, download Roblox's app from the Microsoft Store and join the experience through it.

Until the issue isn't fixed, continue using the Microsoft Store app to play Roblox experiences.

Check for Browser Interference

If virtualization wasn't already enabled, and you don't use any virtual machines, check for browser interference and ensure that's not causing the error.

To confirm this, switch to a different browser and run Roblox experiences there. If you don't get an error in another browser, it's a problem specific to your primary browser. In that case, here're a few things you can do to exclude browser interference:

Clear the cache and cookies in Chrome, Firefox, Edge, or any other browser you use.

Disable or remove all your extensions to ensure they don't interfere with the process. Refer to our guide on how to disable or permanently remove the extensions on different browsers for instructions

Hi ZeepLG,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

It looks like you're dealing with a crash in the Roblox player installer. The error codes and logs you provided indicate that the RobloxPlayerInstaller.exe application is crashing due to an exception code 0xc0000409 (which indicates a stack buffer overflow) and fault offset 0x000b395f.



Here are some steps you can take to troubleshoot and potentially fix the issue:

- Reinstall Roblox: Since the error is related to the Roblox Player Installer, try uninstalling Roblox completely and then reinstalling it from the official Roblox website. This can help replace any corrupted files that might be causing the crashes.

- Compatibility Mode: You can try running the installer in compatibility mode. Right-click on the installer executable, go to Properties > Compatibility, and try different compatibility modes.

- Run as Administrator: Try running Roblox Player Installer as an administrator to see if it resolves the crashing issue. Right-click on the installer executable and select "Run as administrator."

- A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. How to perform a clean boot in Windows - Microsoft Support



These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.

If none of these steps resolve the issue, you may want to reach out to Roblox support for further assistance, as it could be a specific issue related to their software.

Your Sincerely

| Microsoft Community Support Specialist

1. Apply Some Basic Fixes

Begin troubleshooting the issue by applying these basic fixes, which may stop Roblox from crashing right away:

Whitelist Roblox in Windows Defender (See how to allow apps through Windows Defender). Also, temporarily turn off third-party antivirus software.

Turn off any anti-cheat software you use, even those that aren't directly related to Roblox.

Disable other programs running in parallel with Roblox to ensure the system don't crash due to a lack of resources.

Run Roblox as administrator to give Roblox a higher priority, which can prevent the game from crashing

Use the Microsoft Store App Until the Issue Is Resolved

Roblox users have reported that the error under discussion only affects those who attempt to join Roblox experiences from the web, not Roblox's Microsoft Store app. Because of this, if you have encountered a crash when joining an experience through the Roblox website, download Roblox's app from the Microsoft Store and join the experience through it.

Until the issue isn't fixed, continue using the Microsoft Store app to play Roblox experiences.

Disable Virtualization From the BIOS

Virtualization allows Windows users to emulate another operating system, such as Linux. Having this feature enabled on Windows can cause the Roblox client to crash, and Roblox staff members recommend turning it off through the BIOS. Therefore, you should ensure it's disabled and disable it if necessary.

Turning off virtualization and accessing BIOS varies from manufacturer to manufacturer. Here's how you can turn off virtualization on a Dell device:

Turn off your Windows PC and then turn it back on.

Press F2 when the Dell logo appears on your screen; this will boot your device into BIOS.

Go to Advanced > Virtualization or Virtualization Support > Virtualization.

Click on Intel Virtualization Technology (VT) and uncheck the box beside Enable Intel Virtualization Technology (VT).



Click on Intel VT for Direct I/O and uncheck the box beside Enable Intel VT for Direct I/O.

Check for Browser Interference

If virtualization wasn't already enabled, and you don't use any virtual machines, check for browser interference and ensure that's not causing the error.

To confirm this, switch to a different browser and run Roblox experiences there. If you don't get an error in another browser, it's a problem specific to your primary browser. In that case, here're a few things you can do to exclude browser interference:

Clear the cache and cookies in Chrome, Firefox, Edge, or any other browser you use.

Disable or remove all your extensions to ensure they don't interfere with the process. Refer to our guide on how to disable or permanently remove the extensions on different browsers for instructions.

i tried all of the fixes and roblox still crashes