How do i fix remote play

Discus and support How do i fix remote play in XBoX on Consoles to solve the problem; even when on my xbox all the requirements are green checked and when i do, do remote play it takes me to a black screen and im able to hear noise still... Discussion in 'XBoX on Consoles' started by Super Cloud Bom, Dec 17, 2023.

  1. Super Cloud Bom
    Super Cloud Bom Guest

    How do i fix remote play


    even when on my xbox all the requirements are green checked and when i do, do remote play it takes me to a black screen and im able to hear noise still from my pc ?

    :)
     
    Super Cloud Bom, Dec 17, 2023
    #1
  2. Kathy A. Win User

    How do i fix remote play

    Good day!



    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).



    Thank you for your understanding.


    Respectfully,



    Microsoft Community Moderator
  3. Kathy A. Win User

    How do i fix remote play

    Hello,

    Thank you for posting in Microsoft Community.

    We understand that you are playing remotely however you are seeing black screen on PC. There is a possibility that an update is required or else this could be an issue that requires fix.

    We would like to suggest few troubleshooting you can try for this issue:



    1. Make sure your Xbox and PC are both connected to the strong and stable network.



    2. Update your PC and Xbox app to ensure you will be able to remote play smoothly.



    3. Restart PC and power cycle Xbox.



    4. If none of the above steps work, try uninstalling and reinstalling the Xbox app on your PC.



    If you continue to experience issues with remote play, please let us know the following details:

    • When did this issue happen and what are the changes you made before this issue occur?
    • Are you part of Xbox Insider or PC Insider?
    • May we know if you have tried the Gaming Services Repair Tool? If yes, please let us know how it went,

    We look forward to your response.

    Sincerely,



    Microsoft Community Moderator
  4. Rodrigo Oliver Win User

    Remote play not working how do I fix it?

    Hi Alex, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Which error message you are receiving?

    Do you have someone at your house who could verify the console for you?

    If possible, try using another connection on your phone, just to test it.
  5. Georges C. Win User

    How to fix remote play on iOS 16?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello, unfortunately there is this problem with remote play on iOS 16, but there is still no solution for it.

    https://answers.microsoft.com/en-us/xbox/forum/...
  6. Dericka Win User

    How do I fix black screen with remote play on Windows 11 laptop

    I see. May I know did you try to open the ports too?
Thema:

How do i fix remote play

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