How do I fix "not logged in" issue when redeeming a code?

Hello kait3bug, my name is Oskayra, and I will be happy to help you.

I am very sorry for the problem you are going through, with the intention of being able to help you I did an internal search on the Microsoft forum and found a publication by Gerardo C., an independent advisor, where he mentions the reasons why perhaps you cannot log in and tell me It seemed like good information, which you should take into account:

Since there is a problem with redeeming a code directly from the Minecraft website, you will need to contact its developer through the following link:

https://help.minecraft.net/hc/en-us/requests/new

Information Source (Credits): https://answers.microsoft.com/thread/61b68ba4-021b-4699-a3fd-26f2ba0beaf6

In addition to this, I will leave you here the Minecraft technical support links that were published in a Microsoft forum by independent advisor Alem Tovar:

Minecraft: https://www.minecraft.net/es-es

Information source (Credits): https://answers.microsoft.com/thread/1ce50707-4891-4e2f-a214-a666d34e8b2c

Sincerely,
Oskayra.

Hi again Lennon

Sometimes antivirus programs can interfere with the operation of other programs. Your antivirus may be blocking access to [program or service].

Try disabling it.

So now i cant even log in because it says “you are not connected to the internet “ when i literally opened google and downloaded something. How do i fix that

Hi Lennon, my name is Oskayra and I will be happy to help you.

Here are some things you can try to fix the problem:

Try starting the Minecraft Java launcher in safe mode. To do this, follow these steps:
1. Open File Explorer.
2. Go to **C:\Program Files\Minecraft Launcher.
3. Find the file **MinecraftLauncher.exe.
4. Right-click on the file and select Properties.
5. In the Compatibility tab, check the Run this program in compatibility mode for: box and select Windows 8.
6. Click Apply and then OK.

Try to run the Minecraft Java Launcher as administrator. To do this, right-click the Minecraft Java Launcher shortcut and select Run as administrator.

Try disabling malware and spyware protection. Some anti-virus and anti-spyware programs may interfere with the Minecraft Java launcher. You can try temporarily disabling them to see if that solves the problem.

Try restarting your computer. This will erase all your personal files, so be sure to make a backup of your data before doing so. To restart your computer, follow these steps:

1. Open Settings.
2. Select System.
3. Select Recovery.
4. Select Restart this PC.
5. Follow the on-screen instructions.

If you have tried all of these solutions and are still having problems, you may need to contact Minecraft customer support for help. They will be able to diagnose the problem and, if possible, help you fix it.

If you have tried all of these solutions and are still having problems, you may need to contact Minecraft customer support for help. They will be able to diagnose the problem and, if possible, help you fix it.

https://help.minecraft.net/hc/

Regards, Oskayra

Here is a link that I think might be of some assistance in helping with your issue.

How to fix Xbox error when redeeming codes

Really hope this helps you.

Keep Calm & Game On!