How do I fix my Xbox one s if the HDMI is not working

Hello, SkylerThebeau. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Community expert user. I'll be happy to assist you today.

What do you mean by HDMI not working, my friend? Do you get a black screen and no image is displayed? What TV are you using? Do you get any error message or just black screen?

I need more information about your problem. But for now, these are three guides about fixing HDMI that is showing no signal at all:

https://www.youtube.com/watch?v=aSwm0ZFRmwM

https://www.youtube.com/watch?v=9eklHNKzxtw

https://www.lifewire.com/fix-no-signal-error-xb...

If nothing works, please give me more information about your problem, my friend.

This is a public user-to-user support forum. We are expert users helping other users. We do not work for Microsoft and do not have access to any user accounts.

If this still can't solve your problem, just let me know and I'll do my best to try to help you.

yes, Njal. That is how the xbox one S does work. But i went ahead and swapped the ports anyways, and enabled the enhanced hdmi. XBox one S still works, xbox one X does not.

I had a similar problem it came down to inadequate work on my tv the solder wasnt good enuf so my connection from console to tv was failing i had to get a new tv but if it is this problem then it is easy to fix i you no how to solder

It's definitely the Xbox One X as I've tried an Xbox One S using the same HDMI cable in the same HDMI port on the TV. I've even tried other devices using HDMI in the 3 HDMI TV ports, all work. So it's not a TV fault. Thanks for the reply though.

Hi I'm having the same problem with my xbox and hdmi,

month or so ago i bought a new TV and the older tv went in my room. I know its not the hdmi cable as the cables works with my blueray player on both tv's, with the xbox how ever the hdmi will work on my old tv not the new one which is really frustrating.

I have tried eveything i;m open to any suggestions on how to fix it. one yv is a samsung and other is an lg

I get sound, but only stereo (which sounds weird on my 5.1 system) through the Xbox One S + HDMI.

I don't have a optical cable now, and I don't really want to buy one. I am 90% confident that surround would work with optical though but it would require me to switch inputs on my sound system (as well as TV) which I really don't want to do. I would strongly
prefer running everything through HDMI.

The problem isn't with my home theatre system. Everything was working 100% before I upgrade from Xbox One to Xbox One S. It's the only piece that's changed.

I have a hard time understanding how "choose either 4K OR surround sound via HDMI' can be by design. It could be a limitation (lack of bandwidth via HDMI??) but that's something that should be clearly communicated.

I do thank you for keeping me in the loop. However, I really don't think this is something that you and I can troubleshoot without a software update directly from the devs. Could you please ask for a dev to chime in to confirm if this is a limitation, and
if it could be fixed?