How do I fix my Xbox one from randomly disconnecting

Pronyx · Feb 1, 2019

Lately I've been having an issue with my Xbox one that has been causing many random disconnections from my network which leads to me getting kicked out of from online sessions (such as a game, app, or even parties that are using my WiFi). These disconnections
usually lasts for a few seconds and then connect back in a few seconds. I've tried to not only to restart my Xbox but also tried to give it a hard reset. I've also disconnected my router for a few minutes. Despite most of these options actually end up working,
after a few minutes or hours my Xbox would eventually start to disconnect again. Please help.

:)

xPRxKingRico

For some reason my Xbox keeps disconnecting from xbox live an controller keeps losing sync don't know what to do please help it does it randomly how to fix ?

Pronyx

Now that you mention it I will do that right know.

Pronyx

At most two, but despite that most of the time I'm alone at my house

choppyseize

How many people use the same internet in your household? A lot of people confuse fast internet with "strong" internet. It could just be that others are spiking your ping by downloading or streaming things while you play.

XBF Brad A

Hello Pronyx,

Sorry for the issue with random disconnects. Does this happen around the same time of day? It could be the area you are in, when the traffic is a lot it causes it to disconnect. Personally a few times have seen my internet disconnect for a second, all lights
on router go off. Once it happened so fast I was still in a online match after it re-connected. You can also try a hard wire connection.

If possible make sure you plug the console directly into a wall outlet.

Thanks,

Brad

How do I fix my Xbox one from randomly disconnecting