How do i fix my xbox one from freezing

Hi, JaylahCM

Welcome to the MicroSoft Community.



Here are some possible solutions to fix Roblox freezing on your new monitor and PC:

1. Update your graphics drivers: Outdated graphics drivers can cause games to freeze. To update your graphics drivers, go to the website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your model.

2. Change your Roblox graphics settings: Try lowering your graphics settings in Roblox. This can help to improve performance and reduce the likelihood of freezing.

3. Disable Fullscreen optimizations: Fullscreen optimizations can sometimes cause games to freeze. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable Fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  

4. Verify the integrity of your Roblox game files: Corrupted game files can cause Roblox to freeze. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  

5. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox freezing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

Do you have any external devices hooked up to the console, such as an external hard drive? If you do, unplug them, so the only things connected are the power and HDMI cables (and the controller if you use a wired one), then test to see if you still have issues.

That's the only thing I can think of that you haven't already tried. It could certainly be a hardware issue, but it's impossible to diagnose without taking a look at the console. My first guess would be a dying hard drive, but obviously I can't say anything for sure.

Thanks for replying! I don’t have an external hard drive and I only have wireless controllers. A dying hard drive sounds like the best possibility.

Hello Bandnerd10, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're experiencing this unexpected situation on your Xbox console.
Reviewing your post description, it seems that this could be a hardware issue and not a software issue.

I recommend you getting the console inspected in a repair shop.

thank you for updating us. Have you successfully resolve the freezing issues of your system?

NO

This is how I start my last post: The freezes not fixed.

The freezes not fixed.

The freezes not fixed.

The freezes not fixed.

The freezes not fixed.

I'm so dissappointed. I deleted this ****. Thanks for take my money for nothing!