How do I fix my xbox app and microsoft store app Windows 11?

Hello Ryan N, My name is David. I am an independent advisor, happy to help you today.

If you're experiencing issues with installing the Xbox Game Pass app on Windows 11 and encountering errors when attempting to install the Xbox Game Pass services, here are a few troubleshooting steps you can try:

Check for Windows updates: Ensure that your Windows 11 operating system is up to date. Microsoft frequently releases updates that include bug fixes and improvements. To check for updates, go to Settings > Windows Update and click on "Check for updates."

Clear Windows Store cache: Sometimes, issues with the Windows Store cache can interfere with app installations. You can try clearing the Windows Store cache by following these steps:

1. Press the Windows key + R to open the Run dialog box.
2. Type "wsreset.exe" (without quotes) and press Enter.
3. The Microsoft Store will open, and the cache will be cleared. Try installing the Xbox Game Pass app again.

Reset the Microsoft Store: If clearing the cache doesn't resolve the issue, you can try resetting the Microsoft Store with the following steps:

1. Open the Settings app and go to Apps > Apps & features.
2. Scroll down and locate the Microsoft Store entry.
3. Click on the Microsoft Store entry and select "Advanced options."
4. Scroll down and click on the "Reset" button.
5. Restart your computer and try installing the Xbox Game Pass app again.

Check Windows Store and Xbox app permissions: Make sure that you have the necessary permissions to install apps and access the Microsoft Store. Go to Settings > Privacy > App permissions, and ensure that the necessary permissions are enabled for Windows Store and Xbox app.

Run the Windows Store Apps troubleshooter: Windows 11 includes a built-in troubleshooter for resolving issues with Windows Store apps. You can try running the troubleshooter to identify and fix any potential problems. To access the troubleshooter, go to Settings > System > Troubleshoot > Additional troubleshooters. Look for "Windows Store Apps" and run the troubleshooter.

Best regards.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Open the Microsoft Store app on your Windows 10/11, log in with the account that purchased the game in the upper right corner of the app. Then look for the game in the app and install it.

Problem fixed.

I was going to try to download from the Microsoft Store like you said but apparently in Windows 11 games can only be downloaded from the Xbox App, I don't really know how that works, so I tried to uninstall the Xbox App because I thought that with the Xbox App it would appear a option for me to download it through the Store but I couldn't installed through the Store so I just downloaded the Xbox App again and now I have my download at 73% it was somehow hidden.

Just needed to uninstall and install the Xbox App after all.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this MrBossHenry

In order to assist you properly please answer the following questions:

This is happening on PC, right?

If yes, are you on Windows 11 or 10?

May I know which troubleshooting steps you tried so far to fix this?

In that way I can advise you different things or how to proceed

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In the meantime do this:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app and Flight sim app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and try again

how did you update the xbox app? Through the windows 11 store? or did you use windows update?