How do I fix my mic

Hello REUBOWSKI, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

It’s unfortunate to know you’re having some trouble when trying to use your microphone. Let’s try to sort this out.

However, before that, I would like to ask some questions:

Are you using the Xbox One, Series X or S console?
Is your headset a wireless or wired headset?
Did you try using a different headset to verify if the same behavior occurs?
What procedures you tried to fix this prior to your post creation?

In the meantime, please verify that no enforcement action is active on your account:
https://support.xbox.com/help/family-online-saf...

Hello thanks

I have an Xbox 1 s and a wired headset but my controller is a series s controller. I have tried with a different controller which is an Xbox 1 controller and it fixed the problem. However that isn’t my controller so I still have the same problem.

Thanks for the additional information.

I can suggest some possible solutions based on this information, Reubowski.

A. Perform a physical power cycle by disconnecting the power cable

“Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
Unplug the console's power cable. Wait 10 seconds.

Important, Be sure to wait at least 10 seconds. This step resets the power supply.

Plug the console power cable back in.
Press the Xbox button on your console to turn it on.”

You can find the same steps in the article below
https://support.xbox.com/help/hardware-network/...

B. Downgrade your controller firmware. You can use one of the articles below:

https://answers.microsoft.com/en-us/xbox/forum/...

https://support.xbox.com/help/hardware-network/...

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Are you talking about a comm ban?

If so,the only way to possibly appeal a ban is to submit a case review if elegible

https://support.xbox.com/help/family-online-saf...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Aubrey

Please try and double check this:

"Format" for your Microphone in the sound settings for your input device

Go to your Settings > Navigate to Bluetooth & devices

Select Devices > Scroll down to Related settings and select Sound

Select your audio input device under Input.



In the next menu, you should see Format under Input settings. Select an audio format that's no higher than 48000 Hz (DVD Quality)

Try joining a party in the Game Bar or the Xbox app to verify whether or not the changes solved the issue. If that doesn't work, try adjusting the audio format by repeating the steps above to verify if any other format works.

If that doesn't work try this:

Open Xbox Game Bar > Go to Audio widget > Select the Voice

Change Windows default input to the headset or microphone you'd like to use.

Change Default communications input and output to the headset or microphone you'd like to use.

Scroll down to More Settings > Xbox Party Chat

Change Audio output and input to the headset or microphone you'd like to use.

Verify that push to talk is not enabled

Finally open the Xbox app

Click your profile icon at the top right corner of the page

Select Settings > Audio

Set your default Input device and output device to the headset or microphone you'd like to use.

Verify that push to talk is not enabled again

Please also double check if you have audio enhancements enabled, if yes disable it.

You can follow this quick tutorial:

https://www.intowindows.com/turn-on-or-off-audi...

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