How do I fix my game crashing I’ve tried everything

I'm sorry to hear that you're having issues with your Xbox and Fortnite. Here are a few steps you can try to troubleshoot the problem:

1. Clear the cache of your Xbox One console: To do this, press and hold the power button on the front of the console until it completely shuts down. Unplug the power cable from the back of the console and wait for a few minutes. Plug the power cable back in and turn on the console.

2. Delete and reinstall Fortnite: Press the Xbox button on the controller and navigate to My games & apps > Games > Fortnite. Select Options and choose Uninstall. Once it's uninstalled, go to the Microsoft Store, search for Fortnite and install it again.

3. Check for updates: Make sure both your Xbox One and Fortnite are up to date. To check for Xbox One updates, go to Settings > System > Updates & downloads > Console update available and follow the on-screen prompts. To check for Fortnite updates, launch the game and go to Settings > Update and download.

4. Factory reset your Xbox One: This should be a last resort if none of the above steps work. Go to Settings > System > Console info > Reset console > Reset and keep my games & apps. This will erase all your settings and data, but your games and apps will remain installed.

If none of these steps work, you might want to consider contacting Xbox support again or taking your console to a professional technician for repair.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Seems like you have performed all the necessary steps. You've mentioned there is an error, can I have the exact error that you're getting so I can check that for you?

i’m having this exact same issue and i don’t have an external hard drive all my games are crashing and my xbox freezes on the menus and it’s the same xbox one s

i’m not sure what to do i’ve tried everything

Has anyone figured out how to fix this issue. I’ve tried everything and still can not get into the game.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Check your controller's battery and make sure it is charged. If you are using rechargeable batteries, make sure they are properly charged.

Make sure the controller is properly paired with the console. To do this, turn off the console and unplug it from the power source. Then, turn on the console and press and hold the sync button on the controller until the controller's lights start flashing. Then, press and hold the sync button on the console until the console's lights start flashing. The controller should then be paired with the console.

Check for any updates to the controller and console and install any available updates.

Try resetting your console's cache by power cycling it. To do this, turn off the console and unplug it from the power source. Wait a few minutes, then plug it back in and turn it on.

Check your controller's wireless connection and make sure there are no interfering devices or sources of interference in the area.

If the issue persists, you may want to try using a USB connection instead of a wireless connection to see if that resolves the issue.