How do I fix it I need to play

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your game problem.

If I may ask, what type of Xbox console do you play this game?

And what error message are you getting when you try to play the game?

Have you already reinstalled the game to see if that will help? How about trying to play it on another profile just to isolate the problem. Thanks!

Good day!



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).



Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Hello,

Thank you for posting in Microsoft Community.

We understand that you are playing remotely however you are seeing black screen on PC. There is a possibility that an update is required or else this could be an issue that requires fix.

We would like to suggest few troubleshooting you can try for this issue:



1. Make sure your Xbox and PC are both connected to the strong and stable network.



2. Update your PC and Xbox app to ensure you will be able to remote play smoothly.



3. Restart PC and power cycle Xbox.



4. If none of the above steps work, try uninstalling and reinstalling the Xbox app on your PC.



If you continue to experience issues with remote play, please let us know the following details:

• When did this issue happen and what are the changes you made before this issue occur?
  
• Are you part of Xbox Insider or PC Insider?
  
• May we know if you have tried the Gaming Services Repair Tool? If yes, please let us know how it went,
  

We look forward to your response.

Sincerely,



Microsoft Community Moderator

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

That is most likely due to Activision shutting down all media uploads due to all the mod infections that are on black ops 2

Hi,

For in-game related inquiries, we recommend that you post your concern to the Forza Horizon community. Click this

link to proceed.



Regards.