how do i fix error

Hi and thanks for reaching Xbox gamer's community. My name is Josef.
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Hope you're doing great today mate

Could you explain to me where appears that error?

Hello LeonCawley Jr,

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Thank you for understanding.



Respectfully,



Microsoft Community Moderator

Hi there! This is Virginia O.

I understand that you are experiencing disconnection from Minecraft Bedrock for PC.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please restart your router and modem in order for your network to refresh.

And then allow Minecraft Through Firewall.

Open Windows Defender Firewall by typing wf.msc in the search bar:

Go to Inbound Rules.

Click New Rule.

Select Program and browse to the Minecraft executable file.

Choose Allow the connection and name the rule.

Next is to uninstall and reinstall Minecraft Bedrock Edition to delete the corrupted files of the game.

To give you a heads up, if none of these steps work please reach out to Minecraft Support: https://help.minecraft.net/hc/en-us/request/new... to seek further assistance regarding this in-game issue with Minecraft.

Provide them with details about the issue, including any error messages and steps you've already tried.

Thank you for your cooperation and have a great day!

Hello LeonCawley Jr,

Thank you for sharing this with me and welcome to Xbox Forums.

Thank you for reaching out to Microsoft Support. I understand that you are experiencing an error message (E102 10010C02 8B060007) on your Xbox One S after attempting to reset it to factory settings. Let's work on this together in a timely manner.



The error message you are seeing indicates that there is a problem with the Xbox One S operating system. To fix this issue, you will need to perform a factory reset using a USB flash drive with the latest system update.



Here are the steps to follow:



Step 1: Can you bring up the Xbox Startup Troubleshooter?

Check to see if you can bring up the Xbox Startup Troubleshooter:

1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
   
2. Wait 30 seconds, then plug the power cord back in.
   
3. Press and hold the BIND button (located on the left side of the console) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.
   
4. Continue holding the BIND and EJECT buttons for 10-15 seconds.
   
5. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.
   
6. The console should power up and take you directly to the Xbox Startup Troubleshooter.
   

Step 2: Restore your console to factory defaults

If resetting your console does not correct your startup error, you can use the Xbox Startup Troubleshooter to completely restore your console to its factory settings.

Warning: Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not synchronized with Xbox Live will be lost. You should only use this option as a last resort.

If you need to bring up the Xbox Startup Troubleshooter again, follow these steps:

1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
   
2. Wait 30 seconds, then plug the power cord back in.
   
3. Press and hold the BIND button (located on the left side of the console) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.
   
4. Continue holding the BIND and EJECT buttons for 10-15 seconds.
   
5. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.
   
6. The console should power up and take you directly to the Xbox Startup Troubleshooter.
   

To reset your console from the Xbox Startup Troubleshooter, use the D-pad and A button on your controller to select Reset this Xbox. When prompted, select Remove everything.

Step 3: Your console should function correctly now.

If you experience another startup error, you can return to this solution for additional troubleshooting. You can also get help with system updates from the Xbox One System Update Solution.



If the above steps do not resolve the issue, you may need to proceed and make sure to update your Xbox console first. To do that, please visit this link: Error E102 occurs when you try to turn on your Xbox console and perform the Step 2 on this link for console to be updated.



I hope this helps you resolve the issue. Let me know if you have any further questions or concerns.

Kind regards,



Microsoft Community

Hello Weiwen C! I'm Kris and I'd be happy to help you with your question.

Just to confirm, did you go to https://www.minecraft.net/en-us/redeem and use the code from Twitch first?