How do I fix error code 0x803FB104

Thank you for the reply, I am using windows ten and I have been fine installing other apps that aren't made by Microsoft. I have tried changing the timezones, running the installer as a admin, using compatibility settings among other things. All lead to the same error code.

Hello Kelly, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're not able to install the Xbox app on your PC. Let's try to sort this out.

However, before this, I need more information from you:
Are you using Windows 10 or Windows 11?
If you try to install a different app, it works or not?
What procedures you tried to fix this inconvenience so far?

Meanwhile, check if your system is up-to-date.

Go to PC Settings > Update & Security > Windows update > get updates

Hi TheVintageRebel ,



Thank you for posting to the Microsoft community.

Based on the description, it appears that you are having an issue on playing game on your PC that gives you an error code :00000000. I'm glad you took the time to consider this for us so we can help you figure it out for you

Before anything else, let me ask you the following questions below so that I fully understand the problem.

1. When does the issue started?

2. What changes to your PC prior to this issue?

3. What is the make and model of your device?

These steps can help you, give it a try.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

We look forward to your response.

Truly Yours,

Fatima

Microsoft Moderator

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)



Thank you for your understanding.

Respectfully,

Fatima J

Microsoft Moderator

Receiving above error code... how do I fix it?