How do I extend a premium subscription for a Microsoft Casual Games product?

For any of the Microsoft Casual Games, if a user has the premium subscription already but it has not yet expired, and that user wants to purchase another year of the premium subscription to extend the expiration out 12 months, how would they do that?

I have a Premium subscription for Microsoft Mahjong, which expires January 10.

There is a special offer now to purchase Premium for 50% off, and that offer expires January 4.

There is nowhere in the game, or my Microsoft Account, or the Xbox web sites where I can click on something to purchase Mahjong Premium. I want to give money to Microsoft and they won't let me give it to them.

I have spent hours searching and reading in forums, and chatting with online support people from Microsoft. I especially love it when I spend 30 minutes with a support person in live chat, and at the end of it they tell me that the question is not resolvable
by their department.

At this point, it isn't even worth my time to save $5 or whatever the special would save me.

But, there is clearly poor foresight by the game development teams given to this issue of renewing a premium before expiration.

Other users have also asked how to do this, and there are no answers. Going back over a year.

So, this is my feedback to the development team. Change the main menu item that allows a user to "Upgrade to Premium!", so that link will permit purchasing a premium subscription, independent of whether the user already has premium.

Hate disappearing menus, which is what happens now after you've purchased Premium. Menus shouldn't disappear. General UI design principle. This is why menus shouldn't disappear - because then customers can't send money to Microsoft.

It should not be that difficult to get this right.

:)

 

Help with Microsoft Solitaire Premium

I purchased a 1 year subscription to Microsoft Solitaire Premium in August and it now I have the ads back and it keeps asking me to pay again. How do I get Microsoft to recognize my paid subscription?

 

Miscrosoft Solitaire on Android

I sadly had to move from my Windows phone back over to Android, I have a premium subscription to Microsoft Solitare Collection running on my Windows 10 and I am also running the game on my Android phone. I have Xbox installed on the phone and though I am
signed into my account when I open the Microsoft Solitaire game on my Android phone it does not recognize my premium subscription. I asume that if I am logged in to my account that it would know that I have a premium edition of the game, or do I have to pay
a separate subscription on my Phone? I hope I don't have to because I should not have to pay for one on my computer and one on my Phone. When I had a Windows phone I had no problem but now that I am on an Android phone it does not connect me to my premium
subscription. Any idea on what I need to do to get the phone to recognize my premium subscription to Microsoft Solitare Collection?