how do I disconnect my old PS4 account that I no longer have access to from my Microsoft...

Hello Whatfour,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble. I'm afraid each Microsoft account can only be linked to one PSN account and vice versa. If the Microsoft account you are trying to sign into has already been linked, you will need to use a different one.

Or you can also try to recover your old PSN account, you will need to reach out to PlayStation support https://www.playstation.com/support/

Note: This is a non-Microsoft website. The page appears to provide accurate and safe information, but be cautious of ads on the site that may advertise products often classified as PUPs (Potentially Unwanted Products). Make sure to thoroughly research any product before downloading or installing it.

For your reference https://help.minecraft.net/hc/en-us/articles/36...

I hope this helps. Please let me know if you have any more questions or concerns about this.

Regards,

Belle

Hi there! This is Virginia O.

I understand that you are experiencing unlink a Microsoft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To give you a heads up, when unlinking an account it is very important that you have access to the Microsoft account that you want to unlink from an account.

The first thing that we need to do is to recover the Microsoft account first and once you regain access to it, that's the time to unlink the account smoothly.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link for the account recovery: https://account.live.com/acsr

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

I've got access to my Microsoft account, I said that I won't have access to it for much longer so I need to change my Minecraft account to another mail, how do I do that

Hi there Ren, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

It appears that, according to the official Minecraft help website, it's not possible to unlink a Microsoft account from a PlayStation account to link a different account. Please note that this restriction is imposed by PlayStation, not Xbox or Microsoft, as PlayStation determines which accounts can be linked on their platform and how it's done.

Here's the information I found on the Minecraft Help Center website:

https://help.minecraft.net/hc/articles/360037725571-Minecraft-for-PlayStation-FAQ



In this case, I recommend trying to contact PlayStation support to see if they can assist you or provide an alternative solution since, as mentioned earlier, this restriction is on their end. They will also be able to help you try to regain access to the PSN account you don't have access to.

You can contact PlayStation Support using the following link:

https://www.playstation.com/support/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

I appreciate your understanding and wish you good luck.

Kind regards,
Gerardo.

I was trying to link my Microsoft account onto my new ps4 but it's still connected to my old account

Just be aware even if you can unlink the old Microsoft account you wont be able to link a different one if thats what you are trying to do. It will only ever let you link the original one.

Per https://help.minecraft.net/hc/en-us...-PlayStation-FAQ#h_01FANTJZAHV8KA7ZHC1EXBXYH2

Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.