How do I delete my old Microsoft for my new one?

Hi LordBurntBrownie,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you forgot the Microsoft email that you used in Minecraft. Here are the detailed instructions on how you could proceed with the recovery.

1. Look up your username using your security contact phone number or email address.

https://go.microsoft.com/fwlink/?linkid=2273127

2. Request a security code to be sent to the phone number or email you used.

3. Enter the code and select Next.

4. Microsoft will then show a hint of the username, in this format: j********@outlook.com

If the username lookup wasn't successful, try looking for your Microsoft account username within other products or services that you know are associated with that account. Please see this official support article for instructions:

https://support.microsoft.com/en-us/account-bil...

I want to make sure that you will get all the assistance that you need. If the steps did not work on your situation and you still need further assistance, I recommend that you submit a ticket directly to Minecraft support so you can be guided by Minecraft specialists to verify the ownership of your account.

In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

https://help.minecraft.net/hc/en-us/request/new...

Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

Regards,

Alvaro

how do i delete my acount from the laptop as i have new account and need to use my email adress XBOXpro2277 and old ones are BURGER boy2277 and ThEfAnNyKiLlEr

my old console was stolen and now I have a new one, when I attempt to make a xbox live account using my e-mail it said that my account already exist . How do I delete my old account to be able to switch my e-mail on my console?

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account.

Based on your description, you will need to recover your old Microsoft account in order to regain access to your Minecraft on PS4.

Unfortunately, gamer tag information is not enough. To recover a Microsoft account that is linked to your Minecraft, you will need to know the email address associated with it. In this case, the only option you have is to perform the following workarounds to locate the email address linked to your old Microsoft/Minecraft account according to the official Xbox website: https://support.xbox.com/en-US/help/account-profile/manage-account/forgot-microsoft-account-solution

"Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account.

If you can sign in, the email address and password you entered are valid. The gamertag that’s associated with this email address will be displayed in the upper-right corner of the screen.

If you can’t sign in, check your other email inboxes for messages about your Xbox subscription or Xbox offers. This may help you determine which email address is associated with your Xbox profile.

Note: Think back to when you created your Microsoft account. Were you using a different internet service provider for email at the time?

If you’re part of an Xbox family group, have an organizer (adult account) look up your account info with the Xbox Family Settings app.

Note: This step only works if you’re set as a member of the Xbox family group. Organizers can’t review the account info of other organizers in a group.

Steps for the organizer:

Open the Xbox Family Settings app on their mobile device.
Choose the member whose account info isn’t known.
Select the Info bubble next to the user’s Gamertag.
Review the info under Account email for the Microsoft account that’s associated with their Xbox profile."

If you're able to locate the email address of your account, you can proceed with recovering it through the account recovery webform:

https://account.live.com/acsr

Note: If the Microsoft account has an enabled 2-step verification feature, the account recovery web form will not work.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hmmm, I,ve downloaded my profile at the start but thats before I got my subscription, Do i download a new on and delete my old one?