How do I contact support?

Discus and support How do I contact support? in XBoX Sales and Promo to solve the problem; I tried to do a live chat but now there is only a robot. I have tried 3 different support numbers for the past few hours and none have yet to call back... Discussion in 'XBoX Sales and Promo' started by ASF jerome80, Nov 11, 2020.

  1. ASF jerome80
    ASF jerome80 Guest

    How do I contact support?


    I tried to do a live chat but now there is only a robot. I have tried 3 different support numbers for the past few hours and none have yet to call back or pick up? Does microsoft even have human support? I have been waiting over 3 months for my designer
    lab controller and it hasn't even shipped.

    :)
     
    ASF jerome80, Nov 11, 2020
    #1
  2. Lucas Lauer Win User

    How do I contact support

    Hello, xcrimsonlegendx. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Unfortunately you can only request a callback or talk to a support agent by live chat. Callbacks only work on Xbox business hours and they have a limit for them.

    When on the support page, you can also request to talk to an agent. Keep changing topics and categories until the option to chat with an agent is shown to you.

    Here on the community forum we are only users. I hope you understand.
  3. Smwutches Win User

    How do I contact support?

    You can request a call back or chat with support at http;//support.xbox.com/contact-us If you're not seeing those options, change your category/topic until you do. Typically
    Billing & Subscriptions and "I don't recognize a charge" works for me.
  4. Student ) Win User

    How do I contact support?

    Unfortunately I can’t do a case review as my suspension isn’t long enough but it’s the principle of the thing for me I don’t understand how I can be banned for what I said
  5. HyperVenom523 Win User

    How do I contact support??

    Just go here

    https://support.microsoft.com
  6. Fl0ydPinkert0n Win User

    How do I contact support??

    I've never dealt with SquareTrade before, so I can't speak from experience.

    All I know is that if the product is in warranty through Microsoft, then they will fix / replace it. If it's not under warranty, then they will still fix / replace it but at a cost.

    https://support.microsoft.com/devices

    And if you want to speak with someone directly, then you have to go through the Contact Us site and click on an issue that will give you the "request a call" option.
Thema:

How do I contact support?

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