How do I contact Microsoft enforcement team if I believe the case review was not fair?

Yeah I was hoping that was not the case, cheers anyway

A couple years ago I had this account banned permanently banned for making my profile picture an inappropriate image. I filed a case review explaining that it was stupid and that I changed it back to normal pretty much straight away. It's been over three years and I still don't think the ban should have been permanent, although I do understand some sort of ban.

I'm wondering how I can contact the enforcement team even after I have already completed a case review in the past.

Long story short. You cant. If they upheld their decision there is nothing else you can do. The case review process is the only way to contact the enforcement team and you only get one case review.

Hey Jimmy,

Here's a link to our
Enforcement Site and be sure to sign into the correct Microsoft Account associated with your Xbox Profile. From the site, select "How do I?" and then "Case Review". There will be detailed information on how to submit a case review. This is the only way
to submit a case review and effectively the sole channel of contact to the Enforcement team.

Thank you.

You can file a Case Review with the enforcement team at https://enforcement.xbox.com/en-US/home/howto#sub-topic0-6 and a member of the Microsoft's team will review it. I don't believe the enforcement team monitor the forms.

You can file a Case Review with the enforcement team at https://enforcement.xbox.com/en-US/home/howto#sub-topic0-6 and a member of the Microsoft's team will review it. I don't believe the enforcement team monitor the forms.