how do I connect Ubisoft Connect to my Xbox account?

Hi, Robert. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please check first if your Game pass for PC or Ultimate subscription is active from this link, https://account.microsoft.com/services/.

If it's active, please go to this link, https://gamepass.ubisoft.com/en-us. Make sure you are logged in to your Ubisoft account, you will have to link your Xbox game pass account here.

Once that's done, open the Ubisoft connect app then the game will appear there and you should be able to install or launch it.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Make sure you have the Ubisoft connect app installed, and make sure your Xbox account is linked to your Ubisoft account, then start the Ubisoft connect app, and log in with your Ubisoft account. Close the Ubisoft connect app, and start the Xbox app, then find the Ubisoft game you want to install, and select install on it, it should hopefully launch the Ubisoft connect app and start installing the game.

Thanks for responding. To answer the first part, I have installed Ubisoft Connect over 20 times and it still says preparing even after logging into my Ubisoft Connect account that has been linked to my Xbox account for 6 years.

Ubisoft Connect logs in and then nothing happens. Can't claim anything and it's stuck on "preparing" on Xbox.

Do you have Ubisoft Connect installed and your Ubisoft and Microsoft accounts connected?

This is the same system as EA where GamePass authenticates you to their service

Yes they are connected

Do you have Ubisoft Connect installed and your Ubisoft and Microsoft accounts connected?

This is the same system as EA where GamePass authenticates you to their service