How do I connect my Playstation 5 to Microsoft

I am having the same problem he is. I am trying to connect my Xbox one minecraft account to my new PlayStation 5 account and it is saying the account is already connected to a PlayStation network account when I have never even owned a PlayStation. How do I unlink the account? And how would I know what account is even linked?

Hi Lucas,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues signing in to your PS5 using your Microsoft account. For us to isolate your issue, is there any error message that you can share?

To make sure that I can provide related information, please share more details about your situation.

Are you referring to a specific game where you can't sign in using your Microsoft account?

Please keep me posted. Thank you.

Regards,

Alvaro

Hi Mcdonaldsvan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please note that you can only link one PSN account to one Minecraft account, if you disconnect it, you won't be able to link another PSN account to it.

Once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account that made the purchase. Even after unlinking, Microsoft and PlayStation accounts can only be re-linked to the original account.

I kindly ask you to chat with the PlayStation Staff.

Please enter this link:

https://www.playstation.com/support/contact-us/

A PlayStation Support Agent may be able to help you.

Source:

help.minecraft.net/hc/articles/360037725571-Minecraft-for-PlayStation-FAQ#h_01FANTJ5HE05XVRKTBP5BN1WCT

Hello Luke Street,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are trying to play online multiplayer for your Minecraft in your PlayStation device. Let us check and see on what we can do to help resolve your concern in a timely manner.

To play online multiplayer for Minecraft on your PlayStation 4, you will need to have an active PlayStation Plus subscription. Once you have a subscription, you can launch Minecraft and select "Play" from the main menu. From there, select "Sign In" and enter your Microsoft account information. Once you are signed in, you can select "Multiplayer" and join a game or invite friends to join your game. You can find these information from the link below or see screenshot.

• Minecraft: Bedrock Edition for PlayStation® FAQ | Minecraft Help
  

• 
  
  
  

Additionally, you may reach the game support directly to get more information by submitting a ticket request. Go to this link: Contact Us | Minecraft Help

• fill out the form by providing the needed information.
  
• then click Submit.
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Luke ,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,