How do I connect a new blue Xbox controller

I see. Don't worry we will fix this together. Please make sure you can sign in all your profiles. Let's try to restore the console back to factory defaults but we will select keep my games and apps so it won't remove your games and progress.

Please follow the steps here:

- Press the Xbox button to open the guide.

- Select Settings

- Select System

- Select Console info & updates

- Select Reset console

- Select Keep Games and Apps

After this, you will have to sign in again with your email and password. Then please try to connect the controller again. Thanks!

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please try to connect the controller using wired connection and check if it will work?

Have a look at this support page: -

https://support.xbox.com/help/hardware-network/controller/connect-a-wireless-controller

I hooked one but it's still flashing on and off

I have been testing with the new XB1 S controller (which has blue-tooth) and needed to find out if the official XB360 wireless blue-tooth headset (one with ear-hook) connected via blue-tooth to the new S controllers just with the original XB1 and I tried
but it doesn't so does anyone have the new S console and have tried this because the S console has blue-tooth???