How do I change the email that I use to login into my Xbox account and the password while...

Hi Ruski,

If your Microsoft Account's password is changed, no matter how many emails or what email you've used to log in, it will change the password for Xbox, Office, and Skype account passwords. The Microsoft Account is a type of universal login for all Microsoft
services.

I hope this information helps.

The thing is I don’t have access to the email used when creating the original Xbox account, the account was created around 9 years ago and my email has changed from the one used on my Xbox account. It was never an issue as the password was always working. I do have access to the recovery email but there hasn’t been an email there detailing security changes. What should I do moving forward? Im not sure how to cancel my Xbox game pass subscription as I can’t login to the original account to cancel it.

I think someone logged into my account and I have a picture of it

Hi there! This is Ronnie, an independent adviser

Nice to meet you and I hope you are having a great day!

I understand you need help on your primary alias.

Just a heads up, if you have a primary email that is a first party email from Microsoft, this cannot be removed anymore unless you want to delete it. You can change the primary alias but you will be using the new primary alias instead to log in to your Microsoft account. You cannot remove this and keep this to another account since it is already associated with one Microsoft and one Xbox account.

Unfortunately, you cannot separate your log in and your son's Xbox log in because they are linked together in to one Microsoft account.

You can review some details about this here:

https://support.microsoft.com/en-us/account-bil...

Hope that helps!

The Microsoft account and the Xbox account are basically one in the same. There is no separating them. If you wish to have separate accounts, then one of you will have to start from scratch with a brand new account.