How do i change my xbox location when the country in the address is greyed out?

Discus and support How do i change my xbox location when the country in the address is greyed out? in XBoX Accessibility to solve the problem; I have managed to change my xbox location, but when i try to add in a new payment option, it doesnt let me change my country in the address section.... Discussion in 'XBoX Accessibility' started by aman poddar2, Sep 18, 2023.

  1. aman poddar2
    aman poddar2 Guest

    How do i change my xbox location when the country in the address is greyed out?


    I have managed to change my xbox location, but when i try to add in a new payment option, it doesnt let me change my country in the address section. So, i cannot add a new local payment option and cannot make any purchases in the new store.

    I saw that you can change the region on your windows computer and that will solve the issue but i use a mac. Please let me know if you have a solution. Thank you

    :)
     
    aman poddar2, Sep 18, 2023
    #1
  2. ngocphi Win User

    How do i change my xbox location when the country in the address is greyed out?

    First you need to be in a xbox live region

    Which region do you live in

    The payment option MUST match your account region which you would've picked upon setting up the account

    If you.just created it you cannot change the region of an account till 90 days
  3. aman poddar2 Win User

    How do i change my xbox location when the country in the address is greyed out?

    Hi ngocphi,

    I am in India and I am trying to change the region and payment method.

    Does this mean that the current account cannot be changed to another region? I have to make a new one to use the Indian store?

    The account is over 90 days old.
  4. Dion Glass Win User

    I am trying to add a new payment method.

    Thanks Rostom,

    I have done this, but when I go into my XBox game pass and try to change payment method the drop down box for my country is 'greyed out' and I cannot add a UK bank account and address. This is the same for Microsoft 365. It is the most frustrating thing ever and one cannot access Microsoft via the phone - so angry!!
  5. MooMachine82 Win User

    Someones using my xbox tag

    if i change my email address and password when they log in to my account will it say invalid and lock them out

    Thanks Grey
  6. KiwiRemonrade Win User

    NAT is open but Service info is unavailable

    Am I changing primary and secondary DNS? Also, what do you mean by greyed out? I've cleared the MAC address before, but it's never greyed it out.
Thema:

How do i change my xbox location when the country in the address is greyed out?

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