How do I change my child’s permissions? They want to connect with their friends online to...

Hi Travis, I hope you're doing well. I am an Independent advisor and I am here to help you.

You can sign in to account.xbox.com/settings and manage your child's settings especially the following:

You can join cross-network play

You can join multiplayer games

Click "submit" button to save the changes that you made and have your child restart their device.

The restrictions are set correctly. Changing the restrictions from 'friends' to 'everyone' or changing the child's permissions to 'adult' did not have any effect.

Hi there,

Thanks for your post! To change the permissions on your son's account, you must change the Xbox Online Privacy & Safety Settings for his profile. To do so, check out this article:

Change your child's Xbox Privacy & Online Safety Settings.

I hope this helps.

How do I change it? Where do I have to go in order to change it so I can allow my child to add friends?

As parental account you should chang the privacy settings for the child account in order to give permission to play online.