How do I change my avatar on a mac in Firefox or Safari?

When I open the avatar editor on my mac - I get a blank screen and an 'install silverlight' link. I have installed silverlight. That didn't make the editor any less blank. What do I do to get into the editor?

:)

 

Cannot edit avatar in Windows 8.1

Do a search for microsoft silverlight and download the plugin for web browser firefox or internet explorer. I used the firefox browser. Then sign in to xbox.com. Click change avatar and it will let you do it. It won't ask to open games app after silverlight
is loaded. You will see the avatar menu open.

 

Xbox one game clipst loading on pc?

If you are using Firefox then your clips won't load or if they do there will load slowly. For some reason some Microsoft stuff and Firefox don't mix to well. Use another browser. Chrome seems to load the videos fine as well as Safari. I don't know how well
Internet Explorer will work because I am on a Mac.

 

Hey kali,

I'd try re-installing Silverlight as well as trying it out in a different browser.

 

I'm having a similar problem, I cannot use the avatar editor and cannot change my gamer picture (I can still change my gamer pics, but cannot take/save a pic of my avatar. I can only use the generic pictures provided already). I've download/re-installed
silver light but the problem still persists.

 

Problem Resolved.

I tried 2 different browsers and then went and downloaded a third (Firefox) and the avatar editor worked.