How do i change my account to an adult one

Hi there ValtteriS.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with your Xbox account.

To change your Microsoft or Xbox account from a child account to an adult one, you need to follow a series of steps that involve verifying your age and potentially adjusting some settings in your Microsoft Family group. The process can be straightforward, but it may vary slightly depending on your current account settings and region. Here’s a detailed guide to help you through the process:

Step-by-Step Guide to Change a Microsoft Account to an Adult Account

Verify Your Age
a. Log into Your Microsoft Account:

Go to the Microsoft account website and sign in with your current credentials.
b. Navigate to Your Profile:

Once logged in, click on your profile picture or name at the top right corner.
Select “Your info” from the dropdown menu.
c. Update Your Date of Birth:

Scroll down to the “Birthdate” section.
Update your birthdate to reflect that you are 18 years or older.
Save the changes.

If this doesn't work, please see below:

Check Account Status

Ensure that your Microsoft or Xbox account is not locked or compromised. You can check this by trying to sign in on a different device or via a web browser.
If you're using services like Xbox Live, ensure your subscription is active and there are no billing issues.

Clear Browser Cache and Cookies
Old or corrupt cookies and cache files can cause issues with signing in. Clear your browser's cache and cookies and try signing in again.
Disable any extensions or add-ons that might be interfering with the sign-in process.

Update Software
Make sure your web browser is up to date.
Ensure your device's operating system is up to date.
If you're using an Xbox console, ensure it has the latest system update.

Try a Different Browser or Device
Try using a different web browser to sign in to your Microsoft account.
Attempt to sign in on a different device to see if the problem persists.

Check Network Settings
Ensure your internet connection is stable. Sometimes, a weak or unstable connection can cause issues with signing in.
Disable any VPN or proxy services, as these can sometimes interfere with the sign-in process.

Disable Automatic Sign-Out Settings
Some browsers have settings or extensions that automatically sign you out of accounts. Check if any such settings are enabled.
Review your account's security settings to ensure there is nothing set to sign you out automatically for security reasons.

Reset Password
Try resetting your password. This can sometimes resolve issues with account access.
Ensure that two-factor authentication is correctly set up and not causing issues with your login.

Check Account Security
Check for any unusual activity in your account settings, which might indicate someone else has access to your account.
Ensure that your security information (like phone numbers and secondary emails) is up to date.

Reinstall Xbox App or Microsoft Software
If the issue persists on Xbox or any other Microsoft software, try uninstalling and then reinstalling the software.

I hope this helps.

I shall be here for your response. -Lumie

I recently got an xbox one and transferred my account from my 360 to the xbox one and that was fine, however I cant purchase anything because it says that an adult has put a privacy restriction on my account, and on my 360 I could buy things at will. I tried
to change my settings but it wont let me without an adult account, and I dont have an adult account on any xbox, so how do I change my privacy settings??

Hi,Zaiden! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Unfortunately you can not do that

You need to wait until the account "turns" into an adult by itself according to the initial birth date. This is to avoid actual childs changing the birth date.

It is very important to set the birth date right the first time

hello, i understand there are problems with signing into child acounts on xbox live, i am not a child and would wish to change my account to an adult one , how do i do this?

Hello Cody,my name is Marvina, I will be happy to help you.

To switch to an adult account on Xbox, you must first be at least 18 years old. If you are 18 years old or older, you can follow these steps:

Sign in to your Xbox account on a computer or in the Xbox app.

Click your profile photo and select "Account Information."

Scroll down to the "Personal Information" section and click on "Date of Birth."

Enter your current date of birth and click "Save."

You will receive a confirmation email. Click the link in the email to complete the update process.

Once the update process is complete, you will be able to access all features of the adult account.

If you've tried changing your date of birth in your personalization settings and you still have child restrictions, you may need to contact Xbox Support.

They can help you complete the update process.

Source:https://support.xbox.com/help/account-profile/manage-account/request-update-account-information

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.