How do I change age restrictions on my account?

Discus and support How do I change age restrictions on my account? in XBoX Games and Apps to solve the problem; I'm attempting to download Deep Rock Galactic through gamepass, and it says it's blocked due to my age restrictions that I haven't set before. I've... Discussion in 'XBoX Games and Apps' started by JacobZBrown, Sep 1, 2022.

  1. JacobZBrown
    JacobZBrown Guest

    How do I change age restrictions on my account?


    I'm attempting to download Deep Rock Galactic through gamepass, and it says it's blocked due to my age restrictions that I haven't set before. I've also downloaded 18s through gamepass before and so am confused as to why a 16 is being blocked. Everytime I try and change it through Microsoft Family it just takes me to the help section for content restrictions, and not the actual restrictions. Please help

    :)
     
    JacobZBrown, Sep 1, 2022
    #1
  2. Francia J. Win User

    How do I change age restrictions on my account?

    Hi JacobZBrown, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    This means that you're still a minor and your content restriction is set up for a specific age restriction.

    First, kindly sign in to https://account.microsoft.com/family and check if there is an organizer linked to yours. If there is, kindly ask the organizer or the adult where you're added as a member and have them manage your content filters.

    Also, if there is no organizer and you're seeing "create a family group", you can ask an adult to add you as a member by signing in to https://account.microsoft.com/family in that way they can manage your content filter.

    You can also, repair and reset the Xbox app before attempting to install the game.

    Settings > Apps > Apps & Features > Search for the Xbox App > Advanced Options > Repair > Reset.
  3. King Corbino Win User

    unrated content

    Medium bloke how do I change the age restrictions?
  4. MatheusGuidoni123 Win User

    Destiny 2 Cross Save Authentication Error

    Yes, I figured it out. For whatever reason, there was an age restriction on my Xbox account, probably for my little brother. Anyway, removing the age restriction and trying again worked for me. Try checking if you have any restrictions at all on
    your account (Xbox or Microsoft) and remove them. This should work for you too.
    How exactly did you remove the age restriction? I don´t know how to do that. My brother actually plays on the xbox and I would like to play some destiny 2 there. I play on PS4 and i am getting the same error. Do I change it on the xbox itself?
  5. Ibrahim Babar Win User

    I can't download Deep Rock Galactic on pc with the Gamepass (I did check the service library for my region)

    Thank you so much for the response. If that is the case then why was I able to download DESTROY ALL HUMANS, with it also having an age restriction of +16? Also how do I check my age restrictions? My Microsoft account also shows that my age is well over 16 years, unless my Microsoft account is separate from my Xbox account
  6. PuggertonRL Win User

    Adult account with "appropriate up to age 12" content restrictions

    once set an age of an account cannot be changed no matter what you do
    Sure, but I'm not trying to change an age--the date of birth on the account is 1994 and has always been. I need to change the content restrictions of an adult account. Thanks!
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How do I change age restrictions on my account?

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