How do i cancel subscibtion on an account i dont have acces anymore

FlorentzyFlorentin · Apr 5, 2023

So basicaly,i started an account and i buyed 1 month xbox game pass ultimate , but ,i forgott the password and i do not own the email addres anymore, so i dont have acces to the account anymore ,i want to cancel the subscibtion so i dont have to pay anymore

:)

bowski477

If you don't have access to the email address anymore you would need to contact official support via phone or chat to assist you further Subscriptions & billing | Xbox Support

AndreeaCiobica

The problem is I don't have anymore Microsoft account from that payment . How I can cancel the payment.

KindGryphon

I can’t acces my old account and email and I’m now paying for something I can’t use

How can I cancel it without signing into that account????

The only way to cancel it from Xbox's end would be to have access to the account.

If you cannot access the account then the only other way to stop the charges would be to have your bank block any future charges.

AgitatedGecko04

Yeah I am using the same account, but nothing seems to work.

bob111111111(2)

have you checked your download history on the website as it will show all your purchases on your profile

if it doesn't show there then it means it was purchased under a different profile

How do i cancel subscibtion on an account i dont have acces anymore