How Do I cancel security info update without email

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

I'm sorry you're having this issue, as I understand your concerns about the privacy of your account and how annoying not being able to access it can be. Situations where our email account with personal information, contacts, messages and even our documents are really involved are a little more delicate.

Unfortunately, for security propurses this is not possible. To cancel an account security information change, you must have the old information that will be replaced in order to confirm your identity by sending the code. This is by design.

Are you trying to change the old security option you registered on your account?

This information is very important so that I can explain to you what happened to your account and if there is any action to be taken.

Waiting your answer. Hugs!

May I know why you cancelled the security info update?

Usually the process ends after a month, you always are notified when your security info is updated

How does he cancel all your security request updates? I also don't believe it takes 30 days to update.

If it's the same email and password you use on all those accounts the first thing you need to do is SECURE THE EMAIL ACCOUNT
change the password and the recovery info there. Turn on 2 Factor Authentication. (Do this on all accounts). This will stop him from getting back in (MAKE SURE YOU TELL IT TO LOG OUT ALL CONNECTED DEVICES).

If you're still able to get in to the Xbox account log in and change the password and update any security info, again enable 2 Factor Authentication, again log out all connections, this will force him to try and reconnect.

You will want to do the same steps on all your accounts.

Never share your info with anyone.

I clicked it and a message stating "We have a waiting period for the updates to take effect. On 18/9/2013, we'll delete your old security info:

[MOD REMOVED]

Once this has been deleted, you'll be able to verify your account with info you have access to. If you didn't make the updates, or if you still have access to the above info, cancel the updates." How do I fix this

Yes, user error hacked someone elses email account. I agree it was my lack of knowledge. Now, how secure is their policy again?

Anyway, emails and phones numbers are NOT needed for security. You can create a very securee policy for logging in and verifying without ANY personal info. But thats what it appears to be about. Personal info and no privacy.