How do I appeal a suspension?

Flapjack597 · Jan 18, 2017

One of my friends got on my account and started talking trash to other players and I got suspended, I can message people now but I still can't talk to them. Is there any possible way to fix this?

:)

Evolze · Jan 18, 2017

how do I get a ban appeal

Hello xX jaysaurs Xx9,

When you created your account, you agreed to Microsoft's Code of Conduct that includes negative speech towards another user. This can include the words that you
have mentioned above.

When you got banned, did it give you a date in which you would be unbanned? I've seen cases in which users have only banned from communication such as messages, and voice chat.

As Julian_ mentioned, you can still check the status of your account
here.

Hope this helps!

Julian_ · Jan 18, 2017

how do I get a ban appeal

Hi! Even though it might be frustrating, the behavior of other players doesn't allow you to break the rules. Just report the player and go on, that way you won't get suspended.

Everything related to suspensions can be accessed here: https://enforcement.xbox.com/

Agent Focs · Jan 18, 2017

Xbox Enforcement | How Do I

Check out the link above, sign in on the account suspended, and file a case review.

Enforcement does not have a chat support or phone support besides this, and are the only department able to assist you with this.

Best of luck!

silkyslim704 · Nov 2, 2018

people are cussing at me and then reporting me now I can't play how do I fix this

Agent Focs

http://enforcement.xbox.com/home/howto#sub-topic0-0

Check out the link above, sign in on the account suspended, and file a case review.

Enforcement does not have a chat support or phone support besides this, and are the only department able to assist you with this.

Best of luck!

Daft Badger

Buying/selling/trading of any kind is not allowed in LFG posts,even for in game currency.

As it's a 2 day suspension you wont be eligible for a case review so will just have to wait it out.

Janet_C

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Unfortunately Xbox support cannot help you remove a sanction, as they do not have access to the Enforcement system, the Enforcement team cannot be contacted and the only way to appeal your sanction is through the following website

https://support.xbox.com/en-US/help/family-onli...

Keep in mind that not all sanctions are appealable, it is necessary to log in to the website to identify if the system allows you to submit an appeal.

Just a friendly reminder that this is a public forum and those of us who participate in it are ordinary gamers, I am not part of Microsoft support, so I do not have access to your account or system. My only mission is to assist and guide the community a little bit.

I hope you can appeal and get a positive response, best wishes.

silkyslim704

people are cussing at me and then reporting me now I can't play how do I fix this

Daft Badger

Once a console is banned then that ban will never be reversed,even if you bought the console 2nd hand.

That's the reason you never buy a used console until you've seen it connect to Xbox live.

How do I appeal a suspension?