How do I address the XBOX Enforcement team after an appeal was denied and the case was upheld?

Discus and support How do I address the XBOX Enforcement team after an appeal was denied and the case was upheld? in XBoX on Consoles to solve the problem; The title says it all! Please help. Microsoft is abusing their methods, and I need to speak to someone directly or make a formal complaint.... Discussion in 'XBoX on Consoles' started by RamakrishnaMirtaheri, Jul 29, 2020.

  1. How do I address the XBOX Enforcement team after an appeal was denied and the case was upheld?


    The title says it all! Please help. Microsoft is abusing their methods, and I need to speak to someone directly or make a formal complaint.

    :)
     
    RamakrishnaMirtaheri, Jul 29, 2020
    #1
  2. RamakrishnaMirtaheri Win User

    How do I address the XBOX Enforcement team after an appeal was denied and the case was upheld?

    Who are they? The Wizard of Oz? lol.. the entire system is a bit too autocratic. I hope they don't have something ridiculous like this in place for their next console, because it will be a MAJOR deterrent when choosing between theirs and Sony's Playstation
    5.
  3. Barbarus85 Win User

    How do I address the XBOX Enforcement team after an appeal was denied and the case was upheld?

    you can only ask help on enforcement page..no other method..
  4. Smwutches Win User

    How do I address the XBOX Enforcement team after an appeal was denied and the case was upheld?

    He is correct. A case review is the only way to contact the enforcement team and you only get 1 review. Everything you do on Live has to follow the code of conduct/terms of service. Even though a game or movie may be sold through Microsoft, if you make a
    reference that has something in it that violates those rules, you can be punished. Games/movies are rated for things like that, Live is not. So everything you do on Live must remain E for everyone.

    If you want to speak to support directly, you can request a call back or chat with them at http://support.xbox.com/contact-us

    Also, if you do decide to move to Playstation, keep in kind that they have similar rules on their service. The difference when it comes to bans is that they don't offer a way to appeal at all.
  5. RamakrishnaMirtaheri Win User

    How do I address the XBOX Enforcement team after an appeal was denied and the case was upheld?

    That's unacceptable. I was punished for something that made a reference to a film that Microsoft sells on their XBOX store, and they know this. They gave me a generic reason, and I know there's got to be another way to contact them.

    If you are being honest in saying there isn't, I'd like to file a corporate complaint.
  6. Daft Badger Win User

    How do I address the XBOX Enforcement team after an appeal was denied and the case was upheld?

    If the decision was upheld then that's it,the account remains banned & there's nothing you can do.

    As you filed for a case review then that means 2 different people have investigated your case & came to the same decision.
Thema:

How do I address the XBOX Enforcement team after an appeal was denied and the case was upheld?

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