How do I add a PC friend using their Gamertag from my Xbox One

I'm Samy an independent advisor.

Welcome to the community. How are you?

The game allows users to play together on different platforms but you need to add the other player into the game using Activision ID.

Hi Charlie.

Add friends on Xbox.com

From the Xbox.com page, select Sign in at the top right-hand side of the page.

Select your gamerpic, and from the dropdown, select Friends.

Type the gamertag in the Search gamertag box. Be sure to pay close attention to the gamertag's spelling and spacing.

Select Add friend to add the person’s gamertag to your friends list.

Note Your friends will see you as a follower and will be able to see the info you share with friends, based on your privacy settings.

https://support.xbox.com/en-US/xbox-one/xbox-li...

Try to remove and add back your profile on your console, then see how it goes from there.

How to add or remove an Xbox profile on Xbox 360

https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-profile-xbox-360

How to add or remove a Microsoft account on Xbox One

http://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Hello!

Thanks for reaching out to us here on the forums with this situation. What do you mean? Where is it that your account is no longer on? Xbox One or Windows 10 PC? How
to add or remove a Microsoft account on Xbox One . I recommend you try first to power down the console and unplug it from its power source for at least 2 minutes then try it again. Let us know with a reply how it goes!

Hi Legendkill561,

Sorry to hear you are having this problem.

Let's gather the following details to properly isolate your concern:

1. Are you getting any error messages?
2. Are you using the Xbox One or the Xbox 360?
3. Have you tried adding your friends on the Xbox app?

You have the option to add your friends online via Xbox.com. Here's how:

1. From the Xbox.com page, select Sign in at the top right-hand side of the page.
2. Select your gamerpic, and from the dropdown, select Friends.
3. Type the gamertag in the Search gamertag box. Be sure to pay close attention to the gamertag's spelling and spacing.
4. Select Add friend to add the person’s gamertag to your friends list.

(Note: Your friends will see you as a follower and will be able to see the info you share with friends, based on your privacy
settings.)

For more information about how to add new Xbox friends, feel free to visit this page.

Let us know if this resolves your problem or if you receive additional error messages along the way.