How do I access my Xbox account if Microsoft account locked

Discus and support How do I access my Xbox account if Microsoft account locked in XBoX Accessibility to solve the problem; Help! My son is locked out of his Microsoft account and despite many attempts to recover it, it won’t let us. I know we have the right credit card info... Discussion in 'XBoX Accessibility' started by Sarah Scarfino, Nov 17, 2023.

  1. Sarah Scarfino
    Sarah Scarfino Guest

    How do I access my Xbox account if Microsoft account locked


    Help! My son is locked out of his Microsoft account and despite many attempts to recover it, it won’t let us. I know we have the right credit card info so this is frustrating enough. But how does he get to all of my Xbox saved games and purchases??

    :)
     
    Sarah Scarfino, Nov 17, 2023
    #1
  2. Daniel Gill_354 Win User

    How do I access my Xbox account if Microsoft account locked

    I would like to help you a little more but keep in mind that I am simply a gamer like you who tries to help other players guide or solve basic problems so I am not a Microsoft employee, in this case you could contact Support for some help in the aforementioned link.

    I hope you understand, I wish you good luck.
  3. Sarah Scarfino Win User

    How do I access my Xbox account if Microsoft account locked

    I have tried multiple times to unlock the account and it keeps getting denied.
  4. Daniel Gill_354 Win User

    How do I access my Xbox account if Microsoft account locked

    Hi Sarah S, my name is Daniel and I would be happy to help.

    I am very sorry that the account has been blocked, unfortunately without your Microsoft account you cannot access your Xbox, so it is recommended to first unlock the account to access Xbox again. For more information you can access the following link:

    https://support.microsoft.com/accou...n-locked-805e8b0d-4141-29b2-7b65-df6ff6c9ce27

    Also, if you want to obtain additional information regarding this problem, you can contact Support directly, they will be able to provide you with more exact information.

    Support: https://support.xbox.com/contact-us/

    If you have any other questions, let me know and I will be happy to help you.

    Best regards,
    Daniel.
  5. CP993 Win User

    Linked Emails

    How do I check which Xbox Account emails use my Xbox Email as a security contact email if the account is locked?
    Unfortunately unless you have access to a recovery account you will need to contact xbox support.
  6. JosefLBohorquez Win User

    Minecraft

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Josephfml

    What do you mean when you say "His Microsoft account is locked"?
    Are you referring to his account has been locked for breaking Terms and Conditions?

    If that's the case, he can try appealing to that decision filling the form below:

    https://www.microsoft.com/concern/AccountReinst...

    Content between Microsoft accounts can't be transferred. If he lost access to the account that owns the content or that account is not the one logged in the game. Is not possible to access to it
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How do I access my Xbox account if Microsoft account locked

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