How do i access a account when its blocked and i dont have the old phone number to verify...

His old brother setup the xbox and I dont know what he entered. We do not have access to the phone number recovery and the account reset has now blocked with too many attempts.

There must be another way here. We can verifiy what games he plays on the account and when he last accessed the account

Hi I do not have access to the old Microsoft account I think I know the email its *** Email address is removed for privacy ***

Would it be possible to deactivate it?

And the phone number is 905 903 1888 but I don't have access to that number either

I do not have access to the phone number linked to my account. When I try to sign into my account on a new device, the login requires a code from the old phone number. How do I access my account without the phone number?I am trying to sign in to a different Xbox One than my personal Xbox. I am unable to access my personal Xbox at present. I cannot get into my Xbox Microsoft account to change my verification phone number without the old phone number, which I no longer have.

When you first setup two step verification (where it sends a verification code to your phone number when logging in) it wouldve provided you with several backup codes (meant for this exact sort of situation) and told you to save them in safe place.

You can use one of those codes instead when it asks you for a code.

If on the off chance you didn't save those codes then unfortunately your account wont be recoverable. Those backup codes are your absolute last resort for regaining access to the account in this sort of situation. This is also why its so very important to keep your account information up to date.

i usually just have to do this but they want to verify my account with my phone number but they propose me the old one...

Its not a problem with my minecraft. Its a problem with my microsoft account. I cant reset or recover my password because i dont have access to the fecovery phone number