How deactivate my stolen pin code?

Thanks everyone. Yes I know now never send any item digitally.

My question now since the codes have been reported as stolen, can I have the codes deactivated? I ended up being scammed on 3 codes all reported as being purchased with unauthorized funds. I would like codes deactivated. If these buyers report them as unauthorized
then i want to prevent them from being used.

Is there a phone number I can call to talk to someone at Microsoft that can help me out? Any help would be appreciated.

Hey there evelyn!

Sorry to hear that you're dealing with this issue trying to get your code redeemed.

As previously posted by @FreakRoach, it's the job of the third party vendor to activate the code when it is purchased. However, if they are unable to help you with this specific problem, you may want to contact
support with your code and proof of purchase.

For more information on how to resolve or deal with pre-paid code issues check out our support page entitled

Troubleshoot redeem gift card and code issues.

Hope this helps out.

Thanks for reading!

When I entered the code got error message that code is deactivated

Was the code purchased from Microsoft store, or some other place. I will suggest to contact the support from where you purchased the code.

I purchased the card at Wal-Mart and they said to contact you

Hello, APersonAnonymous. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

I would say that's probably the computer account PIN. The same you use to sign in to your computer. You can try to use this PIN or you can deactivate it:

- Go to Start > Settings > Accounts > Input options.
- Scroll down to the option "Require Windows Hello Sign In for Microsoft Accounts" and set it to disabled.
- On the Windows Hello PIN (above), click on remove. This will remove any PIN saved on Windows Hello for the account.
- If it asks for a password, confirm your Microsoft account password.
- Restart your computer.

Please let me know how it goes.