How could I recover my old Xbox accounts

Lames6298 · Feb 15, 2023

Okay so, when I was in elementary school, my sister helped me make an Xbox account, fast forward a few years, i ditch it and make a new one, and a backup and use the main one for a few years, then all of the sudden i had to log into it and forgot my password to it and got locked out, I have been trying for years to get it back. And with the nostalgic factor kicking in, i wanted to re-access my first xbox live account and play some old games like Trials Evolution, but me and my sister forgot the password to it. I have put in several submissions over the years with all of the information i know to try to get them both back, but once I put it in, not even 5 minutes later, I get an Email saying that the information was not sufficient, even if I fill in every blank with something that I vaguely remember or things that I know for certain were the credentials I still get the same Email response. Should I just give up, and just have them lost to time? Or is there another way I can try to get them back? I've been using my backup for the past 4 or so years but just want my old accounts back for the games I used to have.

:)

Lames6298

Hello, thank you. As from what I can see, my accounts have not been deleted,, i can't access any of the microsoft accounts that they use sense i don't have the information for them or i can't get a submission form reply. I checked the list of my xbox friends and found both accounts. The last time i logged into them was before 2018 i'm pretty sure

Ben4724

Hi! My name is Ben an Independent Advisor and hope you are doing well.

As a fellow gamer, I understand where you are coming from. We all have that one account that has a lot of memories and games. With regards to an Xbox/Microsoft account inactivity, there is a period of inactivity before an account gets deleted.

May I ask when was the last time you were able to access your old Xbox account? If it has been 2 years and more, it might have been deleted or inactive now so all content will disappear. But what I can suggest is to still try this page https://support.microsoft.com/en-us/account-bil...

This is to look up your username or account that you might have used for this old Xbox account, if you were able to access it within the 2 year period then there is still a chance of recovering it.

I hope the information helps somehow with your issue. Let me know if there is anything else we can help and I will try my best to assist.

Kind regards,

Ben

kyle_m4496

Hi KevinDomm. My name is Kyle and I'm an independent advisor.

You get one free change; any changes after that, you must pay a fee, including changing to your old gamertag.

Please reach back if you have further questions.

Thanks,
Kyle

Geth

There is very little you can do to recover an email address.

MissGeekness

Hi,

Take a look at this support page: https://support.xbox.com/en-US/my-account/microsoft-account/forgot-microsoft-account-solution

At step 1 choose Adult (or child) and at step 2 you can select the xbox 360 option.

How could I recover my old Xbox accounts