How can you pay a past due subcription with a gift card without having to put the add...

Hey there AnimatedCrown17,

Thanks for reaching out to the Forums for clarity on the subject of getting back online after a subscription has been suspended for overdue balance. I can totally understand how this could be pretty confusing. Unfortunately, there is no way to pay off an
overdue subscription with Microsoft Account Funds. You can only pay with what is outlined in our

Manage your payment options online.

For more information on dealing with unpaid subscriptions, check out
How to pay a past due balance on an Xbox subscription.

Thanks for reading!

You can try contacting support and speak to billing to see if they can do anything, but otherwise a past due balance can only be paid by credit card or Paypal. http://support.xbox.com/contact-us

This page explains how to
pay for an overdue balance.

Unfortunately, you can NOT pay with account balance. Also be aware, that you can't redeem gift cards as long as there is a past due payment on your account.

You can
change your payment option with instructions from this page here. You will have to add a different Credit Card or make it so your existing card is working again.

If your question is can you pay a past due amount with Microsoft account currency gift cards the answer is no.

You would have to pay with another payment option like a credit/debit card or PayPal you would not be able to use the same payment option that is currently past due.

Hello there,

Thank you for posting here on the Xbox forums. What error message do you get? Have you tried to pay the past due balance using this link here :

How to pay a past due balance on an Xbox subscription

Nothing, just want to pay pending subscription with gift card, and have the amount of money you need