How can you help me get my paddles to work again

Hi Luke, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am truly sorry to hear that.

Please, register your device on this link: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

I hope this helps.

Glad you were able to get a new controller. Mine came from Amazon and they are out of stock. It is a simple fix of just needing a new paddle, since they other paddles work in the slot the bent paddle was in, and the bent paddle doesn't work in the other
slots.

Hello, first it's a pleasure to be able to help you today.

My name is Georges C. Welcome to the community.

Hello Oscar, the paddles are locking the buttons, it worked normally before and then stopped working?

If you can give more details

"Tried using my old controller and was just frustrated by trying to use the non existent paddles..."

Same, now anyway.

To be honest when I first handled one I wasn't convinced, I have pretty big hands so the paddles seem to just get in my way more than anything. Then my friend reminded me you can just swap them around, tried some different setups, and eventually found I
liked just the two smaller paddles in the lower positions.

So I took the plunge, and I'm super happy I did!

How do you guys have yours configured?

If someone bags me, I like to get my paddles out and try revive them after I kill them You need help bro? I got you bro?!?