How can I unsubscribe from a Pass that keeps telling me to pay while it's been months that...

Hello Dajiu.,

Thank you for posting on Xbox Forums. In regards to this issue with having a past due balance and wanting to cancel your Xbox Game Pass subscription, as stated by previous Ambassador's, you will need to pay off the past due balance.

The way any subscription works, is when the subscription is ready to auto renew it will try and charge you. If the transaction fails to go through it will allow you to use your subscription until you can pay it. If a certain amount of time passes and
you still haven't paid off the balance it will then suspend the subscription until you can pay off the balance. It will not allow you to cancel the subscription without paying off the past due balance.

If you would like to know How to pay off the Past Due Balance please view this link and after
you've paid off the balance you can then view this link for How to cancel your subscription.

At this time, since there are no other resolutions, we will be locking this thread. If you require further assistance or if you have any other questions please feel free to create a new thread.

Thank you again for posting on Xbox Forums.

To cancel your membership first you should settle overdue payments for the service you already used.

Except that I didn't use it this month, just like the past month, why should I pay it?

To cancel your membership first you should settle overdue payments for the service you already used.

Err, no, no it doesn't. I could say "yes" if I accepted to pay a four-months subscription, so until the four months are done, I have to pay. Or maybe if it's an automatic payment that just takes money from me. But just like on Amazon, if I don't have enough
money on my credit to pay the automatic payment, the service doesn't activate until I pay it (otherwise we would use a service without paying, and we know it doesn't work this way). Until then, if I decide to change my mind (since I didn't accept any other
obligations), I can still unsubscribe without the need to pay for an inactive service, because this is what you're telling me to pay, an inactive service since it doesn't active until I pay. Did I make myself more clear now? =)

Hi!

You can find more info here

https://support.xbox.com/en-US/billing/xbox-subscriptions/how-to-cancel-xbox-subscription