How can I talk to a real person?

Discus and support How can I talk to a real person? in XBoX Accessibility to solve the problem; How do I talk to a real person? I have been sent in circles with useless virtual agents it's like a choose your own adventure book that has two pages... Discussion in 'XBoX Accessibility' started by AlphaLeoli, Mar 19, 2023.

  1. AlphaLeoli
    AlphaLeoli Guest

    How can I talk to a real person?


    How do I talk to a real person? I have been sent in circles with useless virtual agents it's like a choose your own adventure book that has two pages and it goes in loops the whole time. It's just insane that there's this big company that can't even have real people running it. My account was hacked recently and I tried to ask for support I did everything they said but there isn't calls available for that kind of issue. I just want my account back so I can go back to playing Minecraft.

    :)
     
    AlphaLeoli, Mar 19, 2023
    #1
  2. Georges C. Win User

    How can I talk to a real person?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello AlphaLeoli, I'm sorry you are having difficulties contacting Xbox support, however try to follow the steps below to contact Xbox support via chat.

    Go to: https://support.xbox.com/en-US/contact-us/

    See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

    If not, click on it then select the correct region that you are in.

    Check and confirm that you are within the available time of support under Contact times.

    Click Contact us

    Select the drop-down menu options that will match your concern.

    On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

    On the next page, select either Chat online or Request a call option then follow or enter the needed details.
  3. M3tal Daz3 Win User

    how do i talk to a real person

  4. Arminator Win User

    how do i talk to a real person

    You can contact a real person like this:

    Go to https://support.xbox.com/contact-us

    Select the category you need help with

    Click on "no thanks" when the virtual agent pops up.

    Then choose the topic you need help with.

    From the tiles on the bottom choose the tile to "chat with Xbox support" for a text based chat, or "request a callback" to receive a phone call from Support.

    Depending on the time of day and your country not all options are available.
  5. XBF Diego M Win User

    How do I talk to a real person

    Hi E ABZU,

    I know the support website can lead you to different support channels based on the steps you choose. Here is the best way to speak to a representative:

    1. Contact us here
    2. Select My account
    3. Say No thanks to the virtual agent
    4. Select Error Messages and codes.
    5. Select show contact options and go to step 4
    6. Select request a callback from support

    Is it something that we may be able to assist you with? Let us know and we'd be happy to help.
  6. RHR cats Win User

    How do I talk to a real person?

Thema:

How can I talk to a real person?

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