How can I sign in to xobxo

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Jacob

Additional information is needed, please tell me:

Is this happening on Xbox consoles or the PC Xbox app?
If it’s on Xbox, what console do you have?
If it’s on PC, are you using windows 10 or 11?

In any case:
What happens exactly when you try to sign in?
If you’re receiving an error code please tell me which one
And, what did you tried so far to fix this
In that way I can advise you different things or how to proceed

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Let's try some steps to isolate the issue. Kindly open File Explorer using the Windows key + E shortcut.

In the address bar paste the following line:

%userprofile%\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

If there are Accounts and Cache folders available make sure that you delete them. After removing the cache, try to start the Xbox app again.

If it persists, kindly try all the steps provided here: https://support.microsoft.com/en-us/windows/fix....

Hi there! This is Virginia O.

I understand that you want to sign into your Xbox.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please change your password before you try signing in to your Xbox.

Go to https://account.microsoft.com>;; Security> Change my password.

Kindly try to sign in after changing your password.

If incase it won't work, please turn on your two-step verification by going to https://account.microsoft.com>;; Security> two-step verification> Turn on.

When it is fully on, please test it out and sign in to the Xbox.

If it will still not work, kindly turn off your Xbox. Unplug all the cables connected to it. Leave it at rest for 2 minutes. Plug in all the cables back and then turn on your Xbox.

Let us turn off your two-step verification first before signing in.

Sign in to https://account.microsoft.com>;; Security> two-step verification> Turn Off.

Once done, kindly try to sign in to your account.

Thank you for your cooperation.

Thanks for the continued help, I've already attempted to repair the xbox app and gaming services, doing so again did not seem to help. All services listed below are on my computer and working well. If there is anything you need to know before you think about providing further help I'd be happy to let you know. Apologies for this inconvenience.

Oh, not a problem at all Dovah77. I really appreciate your time on this one. If it persists, you may want to try performing a clean boot to determine whether a background program is interfering with your game or program.

https://support.microsoft.com/en-us/topic/how-t...