How can I sign in on my 360?

Hello Brennan Hedgepeth,

Thank you for posting in Microsoft Community.



Based on your description, you are unable to download your profile as you are getting this error code 8015000A. Let us check on this together and sort this out in timely manner for you to get back to gaming.

As per the support article about this code: a license is not available for this content, or there's a problem with the system cache. To resolve this, you will have to troubleshoot the downloaded content and clear the system cache. We understand that you have gone through all the steps related to Xbox Live and clear the caches however, you may have to recheck these details related to the licensing of the game you are playing on Xbox 360.

Support article: Error 8015000A occurs when you're using your Xbox 360 console | Xbox Support

First troubleshooting is related to your account and previously downloaded content on Xbox 360. You have mentioned you were able to use it for a day. May we know what games you played and what DLC you installed and is this available or showing in your Microsoft account?

Are all 8 solutions from this link performed? Link: Can’t play or use previously downloaded content on Xbox 360 | Xbox Support

Second troubleshooting is about clearing the system cache. We know you have mentioned this to be done successfully so let us make sure that the first troubleshooting and game contents matches your account.



We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Good day!



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.







Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

I can sign into my xb1 just not my 360. how is that?

@Nemesis, Thats not how it works in our house on the xbox one, my son has my account on his XO, I am not sign in (becuase I have my own XO and am normally playing on it) and he has full gold access, I know thats not how it works on the 360, but saying that,
I can be signed into my 360 and my xbox one at the same time.

On my xbox one if I play a 360 game it will ask me to sign in but it will stay on the signing in screen and never sign me in how can I fix this.

Do you have any problems playing any Xbox One games?