How can I send a digital game from my account to my grandson's?

Hello, Jeff R. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Based on the information you provided, it seems like you purchased the game for your Microsoft account.

However, I would like to ask if you used the “buy as gift” option, or did you click “buy” on the console or Xbox.com website.

You may want to double-check that by checking if Minecraft appears on your account order history:

https://account.microsoft.com/billing/orders

In case you purchased the game for yourself, you may want to ask for a refund and gift the game to your grandson's by going to the next link, clicking on the three dots and picking “buy as gift”.

Minecraft for Xbox:
https://www.xbox.com/games/store/minecraft/9MVXMVT8ZKWC

Before doing that, you may want to ask for a refund here:
https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Note: In order for your son to redeem the game, your Microsoft account and his Microsoft account needs to be in the same region.

I hope you find this answer helpful to your inquiry. However, I'll remain attentive to any other one you may have.

Kind regards,

Arturo.

Since the code has been redeemed, you can't. You can try contacting Amazon regarding a refund, but that may not be possible.

I purchased the Minecraft game on Amazon not on Microsoft but I redeemed the code. How can I transfer the code to my grandson?

I do want to request a refund so I can purchase for my grandson. But I do not know how to do it. It tells me I have no subcriptions which is true. I just want a refund for the digital game on my account. *** Email address is removed for privacy ***. password **Removed**. Please help

Hi, Jeff.

Thanks for clarifying that. However, it is important to clarify that codes already redeemed are not refundable.

As another fellow community user suggested, you could try contacting Amazon regarding the options you may have, but a refund isn't guaranteed.